At the helm of Hyundai of Venice, our collective efforts shattered expectations, turning a new point into the nation's leader in Customer Satisfaction Index (CSI) within three years. With a strong focus on sales management and warranty services, we surpassed initial financial targets by an astounding 428%, reinforcing our commitment to excellence in the automotive aftermarket.My leadership style thrives on fostering growth and net profit by implementing robust processes, stringent expense control, and innovative marketing strategies. As a dedicated coach and team player, our environment champions trust, safety, and positive reinforcement, placing the well-being and development of our people at the forefront of our organizational ethos.