Brian Grant Email and Phone Number
Brian Grant work email
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Brian Grant personal email
I have over eight years of experience in the field of information technology, with a focus on networking, security, and systems management. I have an advanced diploma from Mohawk College for Networking Engineering and Security Analysis, with honors, and multiple certifications from Comptia, Cisco, and Checkpoint. I am passionate about learning new technologies and skills, and applying them to solve real-world challenges. My current goal is to find new professional opportunities to further my skills and learn new and interesting technologies.
Check Point Software
View- Website:
- checkpoint.com
- Employees:
- 8221
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Lab Datacenter Systems EngineerCheck Point SoftwareOntario, Canada
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Diamond Services EngineerCheck Point Software Jul 2024 - PresentKanata, Ontario, Canada
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Sales EngineerN-Able May 2024 - Jul 2024Kanata, Ontario, Canada -
System AdministratorJsi Mar 2023 - Feb 2024Kanata, Ontario, Canada• Perform exploratory testing of software to verify it is working as intended. File bug reports and work with team to resolve if it is not working as intended. • Ensure testing environments are kept in good health and resolve issues with them as they arise.• Operate in an environment that requires secret clearance -
Senior Technical Support EngineerCheck Point Software Technologies, Ltd. Feb 2018 - Feb 2023Kanata, Ontario, Canada• Identifying and solving firewall issues with software and hardware• Troubleshoot VPN (Site-to-site and Remote Access)• Optimize performance of firewalls.• Assist customers in maintaining Security best practices• Provide root cause analysis after problems are solved
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Platform Services AnalystCity Of Mississauga May 2017 - Aug 2017Mississauga, Ontario• Maintain virus protections within Network by utilizing McAfee ePolicy Orchestrator• Aid administrative and security tasks by writing automation scripts using PowerShell, VBA, Auto hotkey and Batch files• Create, Implement and Document new technical procedures to aid productivity and reduce workload -
Infrastructure AnalystNew Signature Canada May 2016 - Jan 2017Toronto, Ontario, Canada• Provide proactive remote systems monitoring and troubleshooting • Perform Systems health monitoring, server scans, diagnostic tasks, event log correlation and performance monitoring to ensure maximum service availability• Ensure tracking and knowledge base systems are kept up to date. -
Technical SupportDependableit Jul 2015 - May 2016Hamilton, Ontario-Troubleshoot Internet and Digital Telephone Service Issues-Customer education regarding services and technologies-De-escalate hostile callers and empathize -
Telephone Service RepresentativeTouch Communications Mar 2015 - Jul 2015Hamilton, Ontario-Obtain and forward messages accurately and swiftly-Book and process appointments for house showings with accuracy and speed -
Workforce Management TechnicianFranchise Owners Hamilton (Pizza Pizza Call Centre) Jul 2013 - Oct 2014Hamilton, Ontario-Manage staffing to match call volume-Data entry and organization using both simple and complex excel functions-Tech Desk Responsibilities-Effectively Multi-task under high pressure situations-Exhibit leadership qualities and at time perform supervisor duties-Responsible for opening/closing procedures for Pizza Pizza Call Centre and phone lines
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Escalated/Regular Customer Service AgentFranchise Owners Hamilton (Pizza Pizza Call Centre) Apr 2012 - Jul 2013Hamilton, Ontario-Service incoming customer and restaurant calls and respond to general inquiries and requests-Process and edit orders-Respond to changes and difficult queries in a patient and professional manner.-Balance compensation to aid customer retention yet keep costs low
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Computer Repair Technician (Apprentice)Alliance Computers Nov 2011 - Dec 2011Hamilton, Ontario-Identifying and solving computer issues with software and hardware-Assembling and Setting up new machines-Helping customers with problems and purchases-Take inventory and set up a logical layout for products
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Customer Service ClerkShaw'S Variety Jun 2011 - Nov 2011Hamilton, Ontario-Assist Customers with inquiries and process transactions via cash/debit/credit-Restock products as well as organizing them in a presentable fashion-Perform Cleaning duties
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Customer Service ClerkWater'S Variety Jul 2010 - Dec 2010Hamilton, Ontario-Assist Customers with inquiries and process transactions via cash/debit/credit-Restock products as well as organizing them in a presentable fashion-Perform Cleaning duties-Keep track of Movie rentals and call customers about overdue Movies
Brian Grant Education Details
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Frequently Asked Questions about Brian Grant
What company does Brian Grant work for?
Brian Grant works for Check Point Software
What is Brian Grant's role at the current company?
Brian Grant's current role is Lab Datacenter Systems Engineer.
What is Brian Grant's email address?
Brian Grant's email address is br****@****avy.mil
What schools did Brian Grant attend?
Brian Grant attended Mohawk College.
Who are Brian Grant's colleagues?
Brian Grant's colleagues are Ryan Marchman, Seth Weete, Thaer Shakhshir, Tal Nemschitz, Pedro Romero, Alon Senderovitz, Dejan Ilic.
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