Brian Webb Email & Phone Number

Arnold, Missouri

• (Temporary)
• Performed drug and supply inventory audits to ensure regulatory compliance
• Audited finance, human resources, and medical records and determine proper retention of records
• Assisted office owner with assessing and completing facility projects
• Assisted in preparing office for regulatory audit

Saint Peters, Missouri

• (Contract Position)
• Exercised proper decision making when analyzing claims to determine the best course of action to settle a claim
• Interacted extensively with the claimant and client via phone, email, and letter, updating them on the status of the claim
• Consistently handled claims in accordance with company “best practices”, regulatory requirements, and, ethics requirements
• Documented all claim activity and communicated to claim information to all parties involved
• Managed a full case load of 26-30 cases daily

Chesterfield, Missouri

• Effectively presented claim and data analysis to client
• Proficiently investigated claims and compiled appropriate evidence to determine claim pay out
• Utilized claims software to keep accurate notes and files for each claim
• Communicated professionally with both contracted company and complainant in order to resolve issues
• Evaluated claim value and negotiated settlements

O'Fallon, Missouri

• Interviewed and hire new employees
• Trained new hire bar staff
• Handled customer complaints and ensure the customer is satisfied with bar service
• Responsible for ensuring employees had proper supplies to perform their job
• Managed process flow from lunch services to dinner service to ensure no lapse in staffing or supplies