In my current role, I manage OT and automation networks, including Honeywell DCS systems. I work with the process engineering teams to improve our OT infrastructure and systems. I lead site mapping and network design, and I oversee network monitoring to keep everything running smoothly. Additionally, I look for and leverage ways to boost productivity and uptime. Some of my proudest achievements so far are: • Boosted production uptime by troubleshooting virtual host issues, resulting in a 5% decrease in daily downtime.• Spearheaded the creation of mapping and documentation for network infrastructure, streamlining project planning and research and improving operational efficiency.

As a consultant for local government and businesses, expertise is provided in IT infrastructure planning and implementation. Close collaboration with senior administration and business owners ensures the design and rollout of key IT components that enhance productivity and reduce overall costs. A thorough assessment of current systems and workflows is conducted, identifying areas for improvement and potential cost savings. Extensive experience in IT management and infrastructure engineering is leveraged to develop tailored solutions that align with the unique needs and goals of each organization.A focus on creating scalable and robust IT environments supporting long-term growth and adaptability. This includes integrating cutting-edge technologies, optimizing network infrastructures, and implementing advanced security measures. High availability and disaster recovery solutions are prioritized to ensure that IT systems remain resilient and capable of sustaining critical operations under all circumstances.In addition to technical expertise, clear communication and stakeholder engagement are emphasized throughout the project lifecycle. Workshops and meetings are facilitated with senior administration and business owners to gather requirements, present proposals, and provide progress updates. This ensures that all stakeholders are well-informed and confident in the strategic direction of their IT initiatives.Comprehensive documentation and training are provided to ensure smooth transitions and sustained success post-implementation. Detailed project plans, SOPs, and user guides are developed to meet the specific needs of each organization. This commitment to delivering high-quality, customized IT solutions consistently results in improved operational efficiency, enhanced data security, and significant cost reductions for clients.

As the Senior Infrastructure Engineer, my primary responsibilities were to lead OT operations and manage networks, servers, data, and user access at several sites. I set up and maintained Cisco UCS virtual environments, developed SOPs for teams using ServiceNow, implemented HA Pure Storage, and backed up our data to AWS. Additionally, I oversaw projects, wrote documentation, and reported on everything from data center builds to network upgrades. I built dashboards using Grafana and found ways to improve our processes. Leveraged GitHub for version control of switch configurations along with automation of Virtualization. Lastly, I diagrammed our systems to streamline processes and make things more efficient, helping the team work smarter, not harder. The following points showcase a few career milestones from this time:• Lowered plant network downtime by 10% by utilizing VXLAN and multipath networking for enhanced redundancy.• Evaluated OT data in conjunction with reliability executives, resulting in reduced production downtime and refined maintenance schedules.• Augmented site redundancy and recovery capabilities by 100% through daily offsite storage of backups with Object Lock technology, eliminating the risk of crypto locking of backups for all company production sites.

Throughout this position, I managed day-to-day IT operations, including security, networks, system maintenance, user accounts, and projects. I led the IT team and oversaw the development and deployment of applications for city-wide projects. I managed the software development process, critical incidents, disaster recovery planning, and data collection. Further, I negotiated IT contracts and built relationships with vendors while working with departments to understand their needs, proposing solutions, and implementing new software. Noteworthy accomplishments from this tenure include:• Implemented city-wide Laserfiche document management system, eliminating manual fax and paper processes, resulting in a 100% increase in staff efficiency and a $100K annual cost reduction in finance department labor costs.• Engineered Ubiquiti wireless infrastructure, cutting monthly Metro Ethernet costs by $1.5K and enhancing network speeds by 500%, while repurposing existing Metro Ethernet connections for redundancy.• Oversaw integration of E-Citation with court software and ArcGIS for the Public Works Asset Management system.

In this role, technical support was provided for AS/400 systems, ensuring optimal performance and uptime. Windows Server environments were monitored and maintained, including updates, backups, and security patches. Software and hardware issues across both AS/400 and Windows platforms were troubleshot and resolved. Support was provided in the implementation and integration of new applications and systems within the judicial framework, collaborating with stakeholders to gather requirements and deliver effective IT solutions. System performance analyses were conducted, with recommendations made to improve efficiency and reliability. Comprehensive documentation for system configurations, processes, and troubleshooting guides was maintained.

Forklift Operator, 950 Operator for driver meetings, Dry end utility

As part of the Research and Development team in the Copper Planar Division, key contributions were made in supporting experimental work for a PhD engineering group, focusing on advanced research initiatives. Responsibilities included designing and executing experiments, analyzing results, and providing critical data insights to drive innovations in copper planar technologies. Collaboration with the data analytics team ensured the accurate interpretation of complex data, aligning findings with project goals. This role involved applying technical expertise and analytical skills to advance the development of cutting-edge solutions within the division.