Solutions Specialist
It is my job to assist clients with their cell phone accounts and assist them in selecting the best solution for their needs while they are on the phone with me, whether that be through selling them a smart phone, a tablet, hot spot, etc... it it my responsibility to make sure we make the best decision for the customer and make sure they get the devices they need, on the plan that they need as quickly as possible. We as solutions specialists are tasked with sales quotas every single month and achieving these quotas takes skill and finesse in recommending certain products pertaining to the customers needs.