Briana Thomas Email and Phone Number
Briana Thomas work email
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Briana Thomas personal email
With over two years of experience as a Senior Crisis Counselor at DeafLEAD, I provide emotional support, crisis intervention, and suicide prevention to individuals in need. I am also a current graduate student pursuing a Master of Arts in Clinical Mental Health Counseling, with a passion for helping people cope with mental health challenges and achieve their goals.As part of my role at DeafLEAD, I conduct risk assessments, develop action and safety plans, follow confidentiality policies, document and escalate cases, notify emergency services, and collaborate with other counselors and supervisors. I also use active listening and collaborative problem-solving to connect with chatters and address their concerns, while leveraging my skills in psychological first aid and social media content creation. I am committed to representing those unheard and empowering them to access the resources and support they need.
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Senior Crisis CounselorDeaflead Jan 2024 - Present🧠 Provided emotional support, crisis intervention and suicide prevention via chat/text network to visitors on the 988 hotline🧠Conducted assessments to evaluate risk and developed action and safety plans🧠Used active listening and collaborative problem-solving to connect with chatters and address concerns🧠 Followed policies regarding confidentiality🧠 Documented risk of each client and context of concerns along withadministrative tasks🧠Notified emergency services when necessary🧠 Collaborated with other counselors and supervisors to research andshare resources to visitors
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Crisis CounselorDeaflead May 2022 - Jan 2024🧠 Provided emotional support, crisis intervention and suicide prevention via chat/text network to visitors on the 988 hotline🧠Conducted assessments to evaluate risk and developed action and safety plans🧠Used active listening and collaborative problem-solving to connect with chatters and address concerns🧠 Followed policies regarding confidentiality🧠 Documented risk of each client and context of concerns along withadministrative tasks🧠Notified emergency services when necessary🧠 Collaborated with other counselors and supervisors to research andshare resources to visitors
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Mental Health Counseling InternLycan Counseling Collective Jan 2024 - Present• Provided mental health counseling services under the supervision of a licensed counselor at Lycan Counseling Collective.• Utilized EMR system to maintain HIPAA compliance and ensure accurate record-keeping.• Conducted individual and group therapy sessions to support clients in managing their mental health challenges.
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Test ScorerData Recognition Corporation 2022 - Jul 2023✏️ Scored large volumes of standardized test papers according to a scoring rubric, averaging 200 tests a day✏️ Identified issues, analyzed information, and provided solutions to test problems✏️ Followed security protocols to keep sensitive data secure while working remotely✏️ Identified issues and solutions to eliminate backlog and maximize workflows ✏️Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.Key Achievement: Scored large volumes of standardized exams according to scoring rubric, averaging 200 a day -
Credit SpecialistU.S. Bank 2021 - 2022💻Answered incoming phone calls and assisted customers with service requests💻Diagnosed customer needs and proactively educated them about U.S💻De-escalated situations and offered patient assistance and support💻Guided customers through troubleshooting and using digital toolsKey Achievement: Successfully resolved complex credit-related issues for distressed customers by employing active listening skills, leading to a 25% increase in customer retention. -
Social Media Manager | Retail Sales AssociatePet Wants 2018 - 2020San Antonio, Texas Metropolitan Area💻Developed new ways to reach more customers, such as online contests, and in-store sales.💻Managed over 50 e-commerce orders per day 💻Curated engaging social media content using trending topics to generate brand awareness and increase sales💻Processed high volume of orders per day from the company's e-commerce site💻Collaborated with employees to plan and organize in-store events💻Fostered long-lasting relationships with customers to establish brandloyalty💻Spearheaded projects to create customer-favorite products that soldout within the first weekKey Achievement: Spearheaded project to create a customer-favorite product that sold out in store in its first week -
Computer AdministratorVanguard Veterinary Associates, P.C. 2012 - 2019San Antonio, Texas Metropolitan Area💻Provided accurate research and information on veterinary services💻Solved technical computer issues💻Deescalated situations with customers💻Processed over 100 clients per day, while inputting client data intoveterinary software💻Trained and managed up to 2 new employees per month💻Taught protocols and policies to new employees while assessing andreporting progressKey Achievement: Created standardized communication templates for appointment reminders, follow-up messages, and pet health care tips.
Briana Thomas Education Details
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Mental Health Counseling/Counselor -
Psychology -
Liberal Arts
Frequently Asked Questions about Briana Thomas
What company does Briana Thomas work for?
Briana Thomas works for Deaflead
What is Briana Thomas's role at the current company?
Briana Thomas's current role is Senior Crisis Counselor | Suicide Prevention | Clinical Mental Health Intern.
What is Briana Thomas's email address?
Briana Thomas's email address is br****@****ank.com
What schools did Briana Thomas attend?
Briana Thomas attended Adams State University, University Of The Incarnate Word, San Antonio College.
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Briana Thomas
New York, Ny -
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Briana Thomas
Atlanta, Ga
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