Brian Dulaney Email and Phone Number

Brian Dulaney possesses expertise in animation, teamwork, sketch app, visual design, social media and 10 more skills. Colleagues describe him as "Brian was my first hire when I served as Sr. UX Manager at Schwab, and right from the beginning, his passion for understanding relationships and diving deep into systems to comprehend the problem space was evident. Brian possesses a remarkable attention to detail and brought immediate value to the team through his expertise in user journey mapping, wayfinding, and discovery work. An example of this is his contribution to the Pledged Asset Line (PAL) project, for which he captured a divergent network of pathways that had not been analyzed with such rigor prior to his arrival. He has a talent for asking the right questions, leaving no stone unturned in his pursuit in uncovering user pain points. His inquisitiveness and ability to build consensus extend to his UX team and to our product partners, where he has proven he can build strong relationships with director-level leadership. Brian demonstrates patience and resilience in ensuring everyone is involved in the discovery phase, often impressing fellow content strategists and designers with his forensic-level attention to detail. He acts as a bridge builder, offering a range of options that enable his product partners to better comprehend gaps in their thinking. This was clearly demonstrated through his work on our End Client experience, where he was able to uncover usability issues that were previously unidentified and suggest design improvements. Working with Brian is an absolute pleasure, and his presence makes any team better through his personal discipline, design acumen, and leadership. I wholeheartedly recommend Brian for any UX-related role in which you seek a dedicated professional who can drive impactful outcomes through meticulous analysis & execution, effective collaboration, and a commitment to improving your organization."