Brian Endy Email & Phone Number

South Carolina, United States

• Organize and facilitate inhouse back-end training for the entirety of the engineering department
• Kick-off a new platform team comprised of the CTO, Director of Engineering, and leads for DevOps, backend, and frontend teams to build infrastructure and architecture to ensure end-to-end developer self-service for the.
• Act as a product owner, cut epics and tickets, determine priority, create a roadmap, and present regular updates to key stakeholders
• Research and analyze multiple solutions regarding Jira/Confluence, present findings to key stakeholders, and implement desired solution

• Facilitate teams in both Kanban and Agile practices
• Kick-off and develop multiple teams that were not previously working in an agile environment
• Determine, organize, and facilitate agile ceremonies across multiple teams, departments, and stakeholders, all across multiple time zones (e.g. US - West, US - East, Eastern Europe, Western Europe, India)
• Work closely with product owners, team leads, CTO, Director of Engineering, and contributors to determine capacity, ideal velocity, priorities, and workload for upcoming sprints
• Develop and maintain a robust backlog
• Create and present dashboards and reports to relevant key stakeholders

• Writing
• Research and synthesize highly technical product information into consumable content by interviewing Product Managers, Map Developers, and additional Subject Matter Experts as needed, while leveraging existing.
• Author, design, and maintain numerous complex documents including but not limited to Release Notes, API Documentation, Configuration Guides, and Installation Guides while maintaining cross-functional relationships with.
• Capture coding requirements, error messages, and code samples that reflect TraceLink system requirements and expected results, along with exceptions management information and specific industry context (use cases).
• Conduct peer reviews and assist in further developing documentation styles and standards along with information architecture.Project Management
• Demonstrate an understanding of the Document Development Lifecycle (DDLC) and coordinate milestones as project needs evolve while also facilitating milestones in JIRA.

North Reading, MA

• Integration Technical Writer for the Technical Communications team.
• Ownership of 20 API Guides and 170+ messages/calls.
• Very strong functional knowledge of Madcap Flare.
• Document new messages including overviews, use cases, guidelines, message examples, and error tables.
• Capture coding requirements, error messages, and code samples that reflect TraceLink system requirements, along with exceptions management information and specific industry context.
• Collaborate with teammates and act as an API documentation project owner within the Technical Communications team.

500 Harrison Ave, Boston MA

• Generated 100+ invoices a month while working in tandem with Account Managers to ensure correct billing cycles.
• Reconciled all Purchase Order's within the company.
• Reconciled the Corporate AmEx card.

Boston, MA

• Began as Jr. Billing Clerk in August 2013 and advanced to Billing Administrator in February 2014
• Create, review, edit, and distribute monthly and quarterly billing for over 120 clients across over 10 unique electronic billing websites for over 20 insurance carriers resulting in over $500,000 revenue monthly
• Process appeals and troubleshoot complex billing issues
• Actively monitor billed and unbilled time and create reports to use from Juris
• Coordinate and communicate with attorneys to facilitate clients billing
• Apply payments to outstanding invoices

Boston, MA

Treasurer for a 50+ member group. Created budget estimates and continuously work with all sectors to make sure everyone was on budget and reallocated resources when needed.I was also one of the 4 main leaders of the camp. Organizing meetings, directing groups, leading discussions, and dealing with high level issues.

Boston, MA

Help customers find a product that fits their needs and likes.

Cambridge, MA

Collected and input data into spreadsheets. Help find possible improvements within the site.

Malvern, PA

Sorted and input data. Helped consult with clients.

Business Management, Management Information Systems, 3.18

Activities and Societies: SSDP - Students for Sensible Drug Policy, Squash

Education record