Brian Greenbaum Email & Phone Number

Raleigh, North Carolina, US

Raleigh, North Carolina, US

Lead designer on Pendo’s Analytics product team. Pendo is a platform for product teams to track & optimize user behavior, engage with their customers or employees, and help plan product improvements.

New York, New York, US

Lead UX design & user research of Sakara’s web and iOS apps. Sakara is a $150M/year ecommerce leader in plant-based prepared meal programs and clean consumer products.

I help tech startups grow with Product/UX design and product strategy.

San Francisco, CA, US

Led product for Square’s mobile, in-person payments terminal, which drives >$400m in annual adjusted revenue.- Owned the product roadmap for Square’s mobile payments terminal with a focus on pricing, hardware ordering, and driving growth of the new seller base via onboarding and early-lifecycle optimization experiments.- Product managed a cross-functional.

San Francisco, CA, US

Led cross-functional Growth efforts and International expansion for Weebly’s website building service for small businesses.- Increased annual incremental revenue by $10M+ over 40 experiments designed to optimize conversion, packaging, pricing, and retention.- Created dashboards and reports to track, measure, analyze, and share effects of experiments on.

San Francisco, California, US

Responsible for trial and feature onboarding, engagement, in-product assistance, and Inbox for Zendesk’s customer experience platform for small businesses.- Led cross-functional efforts to deliver a simple trial experience.- Increased enablement and usage of key features during trial by up to 60%.- Developed a methodology to design for awareness.

Led product design for a pre-launch startup that is revolutionizing the way people learn and teach online.- Developed wireframes and high-fidelity mockups of core functionality.- Contributed production code in Ruby on Rails, HTML, JS, and CSS.- Managed feature backlog, ran ideation exercises, and promoted agile best practices for project management..

Mountain View, California, US

Led vision, strategy, roadmap, and implementation of Biz Sites, a tool for small businesses to build and market their website online.- Launched a private alpha in three months and a public beta in six months.- Achieved startup development pace within a large-company by keeping the team small and collaborative, development incremental and agile, design.

Mountain View, California, US

Responsible for delivering delightful experiences for small business owners using Homestead and Intuit’s website-building products and services.- Lead design on projects covering diverse objectives, such as launching new products, increasing conversion of trial customers to paid, driving repeat use, and decreasing support issues.- Conducted needs.

San Carlos, CA, US

Managed production on a seven-person content development team for a web-based educational software company specializing in university level material.- Developed and conducted usability studies of new features. Formulated data-supported recommendations for product and site improvements.- Actively involved in all levels of new product development including.

Member of an internal group that increased awareness of usability and accessibility issues to intranet, internet, and application developers within the Census Bureau.- Worked with clients and contractors to identify user groups, generate representative tasks, and develop testing procedures.- Performed usability tests (local and remote) on multiple websites.