Brian Pitts Email & Phone Number

Washington D.C. Metro Area

Washington, DC

• Lead cooperatively a team of 12 to 17, ensuring that voters have a fair opportunity to cast their ballots
• Review and analyze objectively the performance of each member of the precinct staff
• Greet voters warmly and politely before they receive their ballots, listening to and addressing their concerns
• Communicate accurately and promptly voter participation and voting results to poll watchers and DCBOE Central Office
• Assume additional roles and responsibilities as needed to ensure an error-free voting processThis is an occasional position.

Washington, District Of Columbia

• Work effectively and tirelessly with diverse group of students to increase their knowledge, understanding of, and independent skills in quantitative literacy and reasoning, algebra, statistics, economics, and psychology
• Communicate proactively with instructors to ensure students are learning the right material at the right pace
• Adjust tutoring style and approach to meet the unique strengths and weaknesses of each student
• Emphasize attention-to-details and study skills in tutoring sessions, always cognizant of theoretical underpinnings of the subject matter
• Continue to strive for subject mastery and to learn new interpersonal and technical problem-solving skills

Washington, District Of Columbia

Writer, Editor, Researcher

Washington, DC

• Delivered excellent direct customer service by warmly and politely greeting patrons, answering their questions, checking in and checking out library materials, registering patrons, and resolving account issues
• Ensured smooth and orderly operation of the library by shelving materials promptly, shifting, shelf-reading, coding, and sorting library materials, paying close attention to necessary details
• Created eye-catching displays and merchandised library materials to increase circulation rates
• Reference interviewed patrons to ascertain and meet their needs of library materials and services
• Adapted successfully and quickly to changes in patron and staff technologies and customer service procedures
• Fixed glitch in EBSCONET periodical inventory system to allow proper processing of magazines and newspapers at the neighborhood branch

Bethesda, MD

• Operated multi-line phone system, routing calls to the proper employee promptly, efficiently, and hospitably
• Managed requests from clients and vendors to ensure that they were connected with proper personnel
• Ensured that outgoing client and vendor communications were sent in a timely manner
• Distributed incoming messages and packages to recipients
• Drafted outgoing business e-mails and letters to clients and vendors to relay or request information
• Organized calendars and coordinated meetings for the Principal, Office Manager, and staff

Bachelor Of Arts (B.A.), Psychology, 3.836 Gpa

Dean's List - Spring 2017, Fall 2016

Professional Skills Training And Career Coaching

• Built self-assurance and confidence in professional skill set by drafting SMART (Specific, Measurable, Attainable, Relevant, Time-bound).

Computers And Information Technology

Activities and Societies: Courses taken include Microsoft Office Track, IC3 (Internet and Computing Core Certification) with.