Highly effective Programmer and Analyst with over 20 years of experience specializing in identifying customer needs and developing efficient applications to resolve issues, strengthen customer service and enhance profitability. Offering an array of skills in leading highly effective teams, iSeries development, streamlining workflows, analytical problem solving, technology proficiency, talent development, networking and cross-functional collaboration. Proven ability to deliver innovative solutions that drive improved results and revenue potential. Track record of success multi-tasking to execute numerous key technical priorities simultaneously.