Brian May Email & Phone Number

• Manage all things "Community", including but not limited to: channel initiatives, strategy, protocols, security, sentiment curation, growth
• Build fan engagement models to drive engagement and positive sentiment
• Work directly with product teams (hardware/software) on upcoming launches
• Work directly with Customer Experience team on outreach and messaging efforts

Chicago, Illinois, United States

• Public-facing speaking engagements (technical and non-technical) across all social media channels
• Manage entirety of social team's digital asset production across all accounts; Twitter, Facebook, TikTok, Twitch, LinkedIn, YouTube + Shorts, IG Reels and feed
• Master short-form video content and repurposing of digital assets via Adobe Suite (Pr, Ps, Ae)
• Create written copy/digital assets to be shared across other partners' accounts; Discord, Valve (particularly CS:GO/DOTA 2), Apple Arcade, Microsoft (Xbox Team), FaZe Clan, Bungie (Destiny), RedBull, EA (Brawlhalla).
• Provided launch copy and assets for Counter-Strike: 2, COD [MW2, Vanguard, MW3], Destiny 2 [Lightfall, TFS]

Fremont, California, United States

• Created content for social media and video team via editing, writing, or shooting (averaging 7M interactions per month)
• Increased TikTok account by 300K Followers and 6M Likes in under one year
• Social Community management on all social channels, particularly: TikTok, Twitter, Instagram, Facebook, and YouTube
• Influencer coordination/management which includes coordination of social content between our accounts as well as coordination of content deliverables.
• Provided support for channel/video team regarding public-facing speaking engagements (technical and non-technical). This includes Amazon Live, Video overviews (Twitch), Event coverage, and internal/external hosting.

• Coordinated in the complete organization of front-end support while maintaining customer and internal relations in the office
• Introduced CEO and emceed party for the entirety of the North America offices (400+) while assisting in the planning of the event
• Directed and translated messages for the customer care team as the front line in the support team while working on daily tasks

San Jose, California

• Hosted Live show for thousands in the Bay Area while I received and responded to phone calls to ensure fluid communication
• On-air personality that entertained audiences while understanding the responsibility to adhere to FCC laws and regulations
• Radio and media trained/Ad reels every 15-minute marker for hundreds of local and global brands

Stockholm, Sweden

• Evaluated tool capability in the MEMs industry using wafer testing methods in and out of the laboratory pursuing customer requests
• Tested early-stage product reliability and function of wafers on the microscopic scale, presenting results directly to customers
• Wrote and processed pass/fail reports of newly designed products that were sent directly to customers and other foreign labs
• Conducted experiments to identify which machining processes used in HQ foundry would be most optimal for a new foundry located in China

Tustin, California, United States