Brian Menke Email & Phone Number

Mermaid Beach, Qld, Au

Gold Coast, Queensland, Australia

Management of fresh produce/continental groceries/deli products/beverages/ from purchase to sale across 4 high volume stores and 120 staff.

Brisbane, Australia

Responsible for all strategic growth plans & results. Direct reporting from State Management, Call Centre Functions, Revenue Management, Corporate Sales, Wine Ark and Marketing Teams, in addition to centre staff at over 220+ sites nationwide.

Durack, Qld

Member (6500 in total) NFP based organisation. Administration staff of 14, reporting directly to a Chairman and Board of Directors.Responsible for processing & managing all administrative tasks across the organisation. Identified & implemented numerous cost saving measures.Worked on strategic initiatives at both state and national level to enhance membership numbers, reduce costs & identify long term revenue & profit streams.

Gold Coast

Management of Operations, Finance, Sales & Marketing for a number of online businesses.

Queensland, Australia

Accountable for the Leadership and development for the QLD store retail & trade network. Strategically growing the Queensland business inline with the business expectation and delivering on all KPI. Keeping all support functions aligned with the needs of the store network to enable them to deliver exceptional customer service. Did significant work on a strategy to drive more trade revenue into the business. Completed a number of national role reliefs during my last 12 months with the business.

Gold Coast, Australia

Online Costume/Party Supply business. During the 4 years, increased revenue by 400% due to a strong focus on website development, social media, google marketing & investing time overseas to source new supply channels. Streamlined receiving, picking & packing & call centre functions to achieve customer centric cost effective practises.

Queensland, Australia

Responsible for the operations across QLD/NT for 55 stores (team of 5500) for retail & trade sales. Worked closely with a support office team of 75 with 5 Area Mgrs reporting directly to me. Responsible for and exceeded all financial & cultural KPIs set by the business. Completed a number of national reliefs during this tenure for the General Manager of Operations.

Queensland, Australia

Responsible for the financial, cultural, operational standards & customer service across a group of 10 stores in SE QLD. Consistently exceeded all budgets, KPIs & business expectations. Completed all reliefs for the QLD/NT State Manager.

Ran 2 multi million dollar stores with in excess of 130 team members in each. Completely responsible for everything within the four walls including financial, cultural, store appearance & customer satisfaction.

Ran 2 Franklins Fresh Supermarkets in Regional QLD & SE QLD. Teams in excess of 70, responsible for all financial, store appearance & customer service results.

Regional & Se Queensland

Multi site role across 15 stores. Worked with Store & Meat Managers to gain excellence & consistency across presentation, profitability, productivity & customer service. Worked very closely with local buyer to gain local supply chains in Far North Qld due to volatile weather.

High Potentail Leaders, Authentic Leadership

Finance, General

Accounting & Finance

Customer Centric Strategies, Customer Centric Strategy

Year 10, General Studies, 11