Brianne Morgan Email & Phone Number

• Completes daily reports in a timely manner. • Completes/manages all loan client onbase documents/queues.• Reviews and completes multiple client EOM and mid-month requirements.• Provides additional assistance in client based queues.• Ability to respond to all loan related emails &communicate clearly and professionally with Client Relationship Managers.• Supports/assists management with tasks for additional non-affiliated clients.• Strong time management skills - ability to determine which tasks take priority over another.

Pittsburgh, Pennsylvania, United States

• Knowledge of guest service fundamentals and experience building and fostering a guest first culture across the store• Experience driving storewide sales volume and profitability results.• Capabilities in developing effective business partnerships across store to achieve common goals.• Skills in workload efficiency across the store including leading closing routines and coaching team members in all areas.• Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director to deliver business results and store sales goals while prioritizing the guest experience .• Lead team onboarding and learning and help close skill gaps through development, coaching and team member interactions.

Pittsburgh, Pennsylvania, United States

• Assigned daily job tasks and workloads to 20+ team members.• Resolved problems using tact and diplomacy by calmly communicating directly with guests or team members.• Knowledge of guest service fundamentals and experience building a guest first team culture.• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies. • Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.• Lead and follow-up on training completion, checking for understanding and supporting continuous educationopportunities to drive proficiencies for all front of store experiences.

Pittsburgh, Pennsylvania, United States

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sale numbers.• Restocked, arranged and organized merchandise in front lanes to drive product sales.• Processed POS transactions, including checks, cash and credit purchases or refunds.• Educated customers on promotions to enhance sales.