Brian Howe Email & Phone Number

Las Vegas, Nevada Area

At ProMark I developed several different products using a variety of software languages. Using JAVA I wrote several custom Oracle Customer Care and Billing (CC&B) modifications for a San Francisco utility company and co-wrote a standalone suite of classes which were used to extract data from CC&B and store information in Oracle database tables to help a Toronto utility project revenue earnings for government reporting.Using Visual Basic .NET I developed several utility applications for… Show more At ProMark I developed several different products using a variety of software languages. Using JAVA I wrote several custom Oracle Customer Care and Billing (CC&B) modifications for a San Francisco utility company and co-wrote a standalone suite of classes which were used to extract data from CC&B and store information in Oracle database tables to help a Toronto utility project revenue earnings for government reporting.Using Visual Basic .NET I developed several utility applications for ProMark and also wrote a set of DLLs to interface a West Palm Beach client’s current cashiering system to CC&B, which was replacing their current PeopleSoft program.Using VBA I co-wrote the main product of ProMark, Advisor (Performance / MTC / Revenue) which used the Excel spreadsheet as a vehicle which allowed customers to monitor both the performance of their CC&B installation and Meter-To-Cash and Revenue data to help improve billing and report revenues to the local authorities.JAVA: Extensions to the Oracle CC&B (Customer Care and Billing) product using JAVA and the CC&B FrameworkJAVA: Revenue Product which mined revenue data from the CC&B database and calculated projected revenues for the specified time periodVB.NET: Cashiering interface to bridge the existing cashiering product to CC&B (replacing the DLL's created by PeopleSoft)VBA: Advisor Performance/Meter to Cash/Revenue - coded in VBA inside Excel to create reports, charts and tables to allow the customer to view various details from CC&B and other sources Show less

Las Vegas, Nevada Area

Working in the software development area of the IT department I was responsible for writing standalone applications in Visual Basic and C++ for the Customer Service department. I was also responsible for developing customizations for the Oracle Customer Care and Billing (CC&B) system using core JAVA and the CC&B framework for the Customer Service and Cashiering areas.I also used JSP and JavaScript to customize the Avaya IC (Integration Center) application used by the Customer Service… Show more Working in the software development area of the IT department I was responsible for writing standalone applications in Visual Basic and C++ for the Customer Service department. I was also responsible for developing customizations for the Oracle Customer Care and Billing (CC&B) system using core JAVA and the CC&B framework for the Customer Service and Cashiering areas.I also used JSP and JavaScript to customize the Avaya IC (Integration Center) application used by the Customer Service department which interfaced with the Private Branch Exchange (PBX) telephone switch to identify callers and perform screen pops at the agent’s workstations to better handle the calls.JAVA: Extensions to the Oracle CC&B (Customer Care and Billing) product using JAVA and the CC&B FrameworkJavaScript: customized the Avaya Integration Center product to meet Customer Services needsVB.NET: Created several standalone applications for Customer Service and the Meter Shop to view and report data from CC&B Show less

Andover, Ma

I worked at PictureTel Corporation (and later Polycom, Inc. as the result of a merger) as both a contract and direct employee. While at PictureTel/Polycom I aided in bringing three new products to market using Microsoft Visual C++. As a member of various project teams I designed and implemented several GUI modules for both configuration and operation of the Live 200 product. I was also responsible for a Windows NT service and associated COM modules, which interfaced with custom device drivers… Show more I worked at PictureTel Corporation (and later Polycom, Inc. as the result of a merger) as both a contract and direct employee. While at PictureTel/Polycom I aided in bringing three new products to market using Microsoft Visual C++. As a member of various project teams I designed and implemented several GUI modules for both configuration and operation of the Live 200 product. I was also responsible for a Windows NT service and associated COM modules, which interfaced with custom device drivers created by another system software team. I also worked on the audio subsystem which delivered audio to the sound module on the systems and the video subsystem which used Microsoft’s DirectX to display video to the graphics card.C++: I worked on several Video Conferencing applications which utilized both the public telephone network and VOIP.Coded test applications for the Quality department and fellow engineering peers. Show less

Acton, Ma

At Aurora/Comdial, I worked on the design and implementations of several software products for the telecommunications industry in a team and stand-alone environment. I developed programs using various programming languages on several operation systems. Create user interfaces in standard and custom GUI systems, designed and coded various small to large state machines and multiple module systems using interprocess communications technologies.Co-wrote the FastCall computer telephone… Show more At Aurora/Comdial, I worked on the design and implementations of several software products for the telecommunications industry in a team and stand-alone environment. I developed programs using various programming languages on several operation systems. Create user interfaces in standard and custom GUI systems, designed and coded various small to large state machines and multiple module systems using interprocess communications technologies.Co-wrote the FastCall computer telephone integration (CTI) product, which was licensed to and sold by many PBX vendors including Lucent, Nortel, Harris and Comdial. Show less

Chelmsford, Ma

At Voicetek Corporation I managed a group within the Engineering department to perform stress and usability product testing on the complete line of hardware and software products, including developing computer based test applications in the C programming language. I worked with engineers to assure problems were resolved prior to customer shipment. My responsibilities also included the day-to-day management of the CAD/Drafting and Technical Publications departments.