Brian Shelton Email & Phone Number

Rensselaer, NY, United States

Rensselaer, New York

- Ensure that End User Support teams are capable of using back office management monitoring tools in support of their position. - Work with Release Analysts to effectively track and account for deployed assets and licenses; document procedures and practices. - Deploy system patches, images, and application updates to End User facing technologies; deploy.

Albany, New York Area

- May work with client’s support personnel, as appropriate, to resolve issues- Assist in tracking help desk calls pertaining to application, networking, and systems problems and issues- Assigns/escalates issues and works directly with technical staff- Works with/escalates problems to corporate support, as needed. - Coordinates efforts with MAXIMUS.

Watervliet Arsenal, New York

• Install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information.
• Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers.
• Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability.
• Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for.
• Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local.
• Create, modify, resolve and close tickets with Remedy Ticket System.

Camp Lejeune, North Carolina

• Install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information.
• Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers.
• Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability.
• Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for.
• Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local.
• Create, modify, resolve and close tickets with Remedy Ticket System.

• Instruct initial and sustainment training, to include weapons characteristics, marksmanship fundamentals, optics, sight manipulation.
• Provide firing line coaching, to all Marines on Known Distance Rifle Ranges, Pistol Ranges, Combat Ranges and Unknown Distance Ranges.
• Ensure the safety of all Marines ranging from 1 – 300 Marines at one time.

• Conduct all actions associated with the receipt, handling, issue, safeguarding, accounting, and disposition of Controlled Cryptographic Item materials assigned to an Electronic Key Management Systems account
• Advise Commanding Officer on all account management matters.
• Inspect all units, requiring encryption key and equipment, to ensure they were handling and maintaining all items in accordance with rules and regulations.
• Transmit electronic key from the Local Management Device/Key Processor (LMD/KP) to devices for transmission encryption to meet end user requirements.
• Conduct required inventories and destruction of Controlled Cryptographic Item materials in accordance with the established rules and procedures.
• Ensure proper physical security measures are maintained when Controlled Cryptographic Item materials are transported within the command.

• Install and troubleshooting various Telecommunications Systems as Redcomm Switchboards, patch panels, computer workstations (HP, Panasonic, and Dell), Switches (Cisco Catalyst), 802.11 a/b/g/n wireless routers and.
• Develop communications diagrams, integration plans for different communications systems, developed network topography and ip schemes.
• Build PC Desktop workstations
• Identify and repair errors within PC workstations
• Proficient with all Microsoft Office programs
• Coordinate with Information Systems Management Office on issues relating to computer assets and connectivity.