Assistant Processing Supervisor
Current- Provide customer service on high volume inbound and outbound calls for proxy solicitation and asset recovery services.- Process incoming mail for department distribution.- Assist shareholders with the processes of recovering funds due to them and/or the reactivation of frozen stock accounts.- Organize daily reports from tabulation of proxies. - Prepare mailings for delivery to transfer agents.- Assist in training call center representatives on use of Salesforce database in conjunction with Spitfire dialer system.