Review large volumes of video, multi-track audio, and timed text against strict deadlinesResearch and normalize metadata across VOD and live platformsEngage with media partners (e.g. Disney and HBO) to track and troubleshoot deliveriesCraft and maintain documentation for supply chain workflows and toolsTroubleshoot technical video, XML, and timed text issuesMake frequent subjective decisions, including determining the severity of issues detected during QCFix… Show more Review large volumes of video, multi-track audio, and timed text against strict deadlinesResearch and normalize metadata across VOD and live platformsEngage with media partners (e.g. Disney and HBO) to track and troubleshoot deliveriesCraft and maintain documentation for supply chain workflows and toolsTroubleshoot technical video, XML, and timed text issuesMake frequent subjective decisions, including determining the severity of issues detected during QCFix content-related issues flagged by Hulu viewers and media partnersTriage incidents for Hulu’s Content, Product and Engineering teams according Hulu's Incident Management protocolsTrack and report content and operational issues using JIRAActively learn, test and provide feedback on proprietary tools Show less

College of Professional Studies-Division of Mass CommunicationsPresent Introduction to Multimedia Communication and Introduction to Mass Communication Theory lectures to class(es) of twenty-five students in which they implement group presentations and individual blog presentations.Invite media industry guests such as Roger Williams, SVP of Disney Streaming Services to speak to students about their background/professional journey, their use of multimedia in their livelihoods and advise… Show more College of Professional Studies-Division of Mass CommunicationsPresent Introduction to Multimedia Communication and Introduction to Mass Communication Theory lectures to class(es) of twenty-five students in which they implement group presentations and individual blog presentations.Invite media industry guests such as Roger Williams, SVP of Disney Streaming Services to speak to students about their background/professional journey, their use of multimedia in their livelihoods and advise them on their upcoming professional journeys/create networking opportunities. Mentor former and current students with academics/college life and communication career aspirations. Contact media companies to provide internships such as HBO and their participation at St. John’s University Career Fair; two former students interned at HBO in Spring 2018 and WABC-TV is a 2021 participant.Encourage students to create and promote campus clubs/organizations that embodies their interests and projects.Launched The Sankofa Cinema Club in partnership with The Critical Race & Ethnic Studies (CRES) Institute which showcases untold Black historical content monthly and virtually in September 2023.Curate programming for The Black History Month Film Festival 2024 at St. John's University. Show less

QC video assets including trailers and promos for tech specs and video/audio fidelity in multiple languages for the launch of Disney+ and Star+.Evaluate video/audio discrepancies and report them for correction in a timely manner to stream.

Conducted technical evaluation of assets to air on multi-platforms to ensure continuity with FCC and network technical standards via ingesting, encoding and screening using XML/Invenio, C3 and Avid Media Composer/Interplay/Isis.Established continuous standard processes for development, documentation and quality assuranceImplemented security compliance/content protection of assets/content via servers such as watermarks, shared drives and contractual agreements.Entered QC Reports… Show more Conducted technical evaluation of assets to air on multi-platforms to ensure continuity with FCC and network technical standards via ingesting, encoding and screening using XML/Invenio, C3 and Avid Media Composer/Interplay/Isis.Established continuous standard processes for development, documentation and quality assuranceImplemented security compliance/content protection of assets/content via servers such as watermarks, shared drives and contractual agreements.Entered QC Reports daily utilizing metadata schemas of all programming in Filemaker Pro for uploading to air.Trained new additions to QC team and new employees from other departments such as Engineering and AMC Canada. Show less

Entered/resolved issues with timings/bugs in Mediaflex, Gabriel and related traffic systems based on air priority.Monitored air schedules/program status and kept current air schedule records for distribution and platform partners.Maintained zero error, updated air schedules for assigned networks including A+E, History and Digital networks.

Screened programming for Syfy Channel to meet standards and procedures while meeting FCC requirements.

Screened titles using metadata in SeaChange for VOD/SVOD platforms. Utilized Manzanita to verify poster artwork for content titles.Informed VOD group of discrepancies before titles are loaded and distributed electronically.

Led the strategic protocol to released air masters, Cingular, Korean, Israel and UK mobile assets for air to coincide with deal memos/contract agreements.Ran weekly Closed Captioning and Cingular reports for the VP of NQC and the Director of NQC Operations.Collaborated and managed metadata of HBO Inventory on several platforms in various databases daily.Created reports for air, edited air masters, disaster recovery tapes and monthly added/dropped titles.Distributed revised… Show more Led the strategic protocol to released air masters, Cingular, Korean, Israel and UK mobile assets for air to coincide with deal memos/contract agreements.Ran weekly Closed Captioning and Cingular reports for the VP of NQC and the Director of NQC Operations.Collaborated and managed metadata of HBO Inventory on several platforms in various databases daily.Created reports for air, edited air masters, disaster recovery tapes and monthly added/dropped titles.Distributed revised reports for air, edited air masters and disaster recovery tapes.Created control cards to chronicle materials for dubs, English & Spanish Closed Captioning.Evaluated burst reports for the HD version of HBO products.Assigned tape numbers/generated shells for live shows, on-demand and different versions in the content management database.Compiled effective, nonconformance reports aggregated & analyzed operational data to communicate inconsistencies, issues and needs for enhancement to leadership in a timely manner.Assisted other departments such as Network Operations, Scheduling & HBO Video. Show less

Screened and transcribed video content for online television channel. Created strategic placement of content on multi-platforms and digital media.

Reauthorized/deauthorized Lifetime Networks analog signals upon approval of affiliate administration request and via phone from engineers/technicians.Tabulated and processed decoder box requests for analog-digital east feed conversion project.Assisted headend engineers/technicians with setting up their Scientific Atlantic decoder box via hotline.

Served as a liaison between the General Manager, Program Director, Chairman Emeritus and executive team, senior team leaders, managers and visitors as required. Managed remote broadcasts of station sponsored eventsSupervised engineering staff, produced live segments and coordinated giveaways.Researched and wrote daily entertainment reports for on-air personalities; generated story ideas and topics and fact checked information for morning show.Booked guests for various shows and… Show more Served as a liaison between the General Manager, Program Director, Chairman Emeritus and executive team, senior team leaders, managers and visitors as required. Managed remote broadcasts of station sponsored eventsSupervised engineering staff, produced live segments and coordinated giveaways.Researched and wrote daily entertainment reports for on-air personalities; generated story ideas and topics and fact checked information for morning show.Booked guests for various shows and escorted guests to studio.Wrote and entered promos, liners, tags and PSAs on the program log. Show less

Created music cue reports for music royalty payments.Consulted with producers/production staff for the accurate usage of music/video footage in Nickelodeon programming.Screened and transcribed various Nickelodeon programming for air.Timed and reformatted segments for credit crunches with editor of Nickelodeon shows using Avid.

Dispatched live satellite feeds into regular programming. Monitored and aired various religious programming for quality control.Documented any on-air/master control discrepancies; prepped tapes for next shift/production staff.

Managed office organization and drafted correspondence.

Operated closely with production staff on weekly tapings of the show.

Organized videotape entries for Emmy Awards ceremony.Processed monthly membership dues.

Booked guests for show and escorted them to the studio.Screened news source videotapes for b-roll.Compiled and distributed scripts and guest lists to staff, crew and security.