Brittany Card Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

Global

• March/April 2021 - Managed hiring, logistics and development of a COVID-19 test kit assembly contract, overseeing a team of 10 people assembling two different types of at-home COVID-19 testing kits. Implemented best practices to ensure inventory was precisely tracked, and client quotas were consistently met.• 2009-2018 - Managed projects for large special events and festivals, including gate operations, people management and marketing/PR. Some events include Electric Forest (MI), Northern Nights Music Festival (CA), Lucidity Festival (CA) and more.• 2013-2017 - Contracted social media and marketing services, for multiple clients in various industries, conducted branding and website audits for clients looking to improve their online presence, and taught over 50 small business owners to manage their own social media and digital marketing campaigns.• Worked closely with remote clients and teams via Slack, Zoom and other collaboration tools to accomplish objectives and meet long-term goals

San Francisco Bay Area

Accelerate SF provides top-notch on-demand Office and Facility Management services to San Francisco Bay Area startups. We specialize in working with companies reaching accelerated growth phases who need to create new or modify existing workspaces on a tight timeline. • Planned and directed new office setups, office upgrades, space planning, office moves,minor renovations, subcontractor and vendor sourcing client services inthe San Francisco Bay Area.• Directed and scheduled staff of six on multiple, short-and-long range, multi-location projects.• Worked collaboratively with over 8 clients to design adaptablespaces that met their growth needs• Prepared budgets, weekly timelines and project costestimates.• Sourced and oversaw specialty contractors and vendors for multifaceted projects, ensuring cost-effectiveness and quality for the client.• Managed records, legal compliance, and tax submissions.

Nelson, Bc

At Shambhala Music Festival, I was a leading member of the team that took SMF from humble roots in the early 2000s to an internationally recognized industry leader. I focused on brand and business development, marketing and communications. I was the face and voice of the festival, and worked directly with volunteers, attendees and local stakeholders to foster relationships and improve programs and services.• Developed the branding and brand story, created style guides, customer personas, marketing copy and materials to reflect the SMF customer experience.• Pioneered a volunteer ticket program to encourage volunteers to complete all the necessary shifts. The program led to a drastic drop-out rate of volunteer drop-outs, falling to 4% from 26% the previous year.• Streamlined meal management and distribution for 700+ event volunteers and staff at peak by partnering with SMF's in-house developer to connect scannable photo ID barcodes with meal tokens and a proprietary staffing database.• Researched and developed the company's second-largest revenue-generating product, a festival camping package, launched in 2010 with 100 sites, which expanded to over 500 campsites and a full-service RV campground. • Taught event planning modules that covered budgeting, marketing and logistics at Selkirk College in Nelson, BC as a guest teacher for the Resort and Hotel Management course. Lead marketing webinars for the International Festival & Events Association (IFEA). Spoke on industry panels at the International Music Festival Conference (IMFCON, later X-Live) and Canada Music Week (CMW).• Spearheaded programs to help local businesses capitalize on increased tourist traffic by working with the local tourism board to provide advertising materials for storefronts, and coordinated cross-promotion to maximize the positive economic impact on the region.• Job titles held 2006-2018: Executive Assistant, Human Resources Director, Social Media Manager, Marketing Director, PR Manager

Global

• Recruited 16 festivals to participate in a closed beta program for a staff and volunteer management platform, and coordinate full-service on-site staff management for each participating event.• Supported product development, helped the dev team prioritize the most important features, tested functionality after each update, and provided post-event reports on features after each field test.• Selected, planned and managed up to 600+ employees and volunteers per project to ensure high-quality results and outcomes.• Provided leadership, supervision, coaching and staff development to the volunteer communications team.• Conducted client, staff, and volunteer surveys that drove product improvements throughout the beta testing phase, incrementally improving the product for each festival.