Britney Brown

Britney Brown Email and Phone Number

Operations Team Lead @ Torticity
Fort Lauderdale, FL, US
Britney Brown's Location
Fort Lauderdale, Florida, United States, United States
Britney Brown's Contact Details

Britney Brown personal email

n/a
About Britney Brown

Pursuing a career in medicine has always been my goal. To achieve this, I earned a Bachelor of Biomedical Science from the University of Central Florida, where I developed a strong foundation in biology and medicine. However, upon graduating, circumstances led me to take jobs in fields outside of my original path.Since earning my Bachelor’s, I have had the pleasure of working in customer service roles, where I built diligence and skills in customer interactions, attention to detail, and attentive listening. These roles have helped me grow in numerous areas and provided me with many transferable skills, such as medical research, informed consent, following good documentation practices, and adhering to HIPAA guidelines.To further enhance my skills and knowledge, I recently acquired a Master of Science from Florida Atlantic University. Additionally, I have obtained certificates in several clinical research trainings to prepare me for any opportunities in this field.While I am satisfied with the progress and experiences I have gained, I am now ready to transition into my chosen career path. I am particularly interested in healthcare and am seeking opportunities to gain experience in direct patient care, clinical research, and laboratory work. My dedication to healthcare drives me to continually improve and stay updated with the latest advancements in medicine.As I move forward in my career, I am eager to contribute to patient care and collaborate with like-minded professionals to advance healthcare. I am always open to connecting with others who share a passion for medical innovation and excellence.

Britney Brown's Current Company Details
Torticity

Torticity

View
Operations Team Lead
Fort Lauderdale, FL, US
Website:
torticity.com
Employees:
196
Britney Brown Work Experience Details
  • Torticity
    Operations Team Lead
    Torticity
    Fort Lauderdale, Fl, Us
  • Torticity
    Senior Case Coordinator
    Torticity Jul 2024 - Present
    a. Process incoming closure emails & email with documents.b. Assist with completing case touch reviews.c. Attend law firm meetings to build relationships, cadences, expand knowledge of the range of topics that get addressed with our partnerships.d. Develop relationships with law firm partners and open lines of communication as an additional point of contact for clients.e. Assists manager with inventory cleanup and oversee the team projects for closing gaps in our processes.
  • Torticity
    Case Coordinator
    Torticity May 2022 - Aug 2024
    - Collaborate with law firms and key business stakeholders to effectively oversee cases and uphold the quality of outcomes, exhibiting strong coordination and communication skills.- Assemble with various internal teams to conduct audits and provide timely updates to law firms, showcasing strong partnership skills.- Thoroughly document actions taken within each case, ensuring meticulous record-keeping, and always following strict HIPAA guidelines.- -Manage an extensive caseload exceeding 400 cases, diligently maintaining standardized documentation and protocol adherence.- Negotiate terms for invoices with medical records facilities and expertly manage escalations when necessary.- Oversee the record retrieval process, proactively address issues, and facilitate the processing of documents for review.
  • Stryker
    Senior Representative
    Stryker Sep 2020 - May 2022
    - Successfully crafted and managed 10,000+ pre-operative surgical plans with a remarkable track record of over 99% productivity and zero quality errors.- Diligently reviewed CT segmentations and surgical plans, ensuring utmost accuracy in operative details and facilitating seamless communication to stakeholders.- Assumed a leadership role in the training of new team members, contributing to the maintenance and development of the case management system.- Proficiently uploaded and prepared finalized pre-plans for field-based personnel, showcasing strong technical and logistical aptitude in managing operational processes.
  • Chewy
    Customer Service Representative
    Chewy May 2020 - Sep 2020
    Fort Lauderdale, Florida, United States
    - Effectively addressed a high volume of customer inquiries through email and chat, ensuring prompt resolution to enhance stakeholder satisfaction.- Utilized problem-solving abilities to develop and deliver tailored solutions aimed at maximizing customer satisfaction.- Consistently surpassed performance expectations by surpassing the target quota, achieving an exceptional 150% success rate.
  • University Of Central Florida
    Office Assistant
    University Of Central Florida Aug 2017 - Mar 2020
    Orlando, Florida Area
    - Responsible for greeting and assisting students, parents, and guests with their concerns and assisting with the day-to-day operations of the community office. - Answered student questions, scheduled appointments, spoke with students and parents on the phone, handled lockouts, submitting work orders, processing mail
  • First Year Experience Ucf
    Summer Peer Mentor
    First Year Experience Ucf May 2017 - Aug 2017
    - Provided support, guidance, and fostered e a community of support while building relationships with our scholars.- Communicated with scholars consistently and assisted with referrals to appropriate campus resources.- Acted as a support system during the semester, served as a connection for employment opportunities, and as an opportunity for campus engagement.
  • University Of Central Florida
    Summer Conference Assistant
    University Of Central Florida May 2016 - Aug 2016
    - Assisted with the functioning of the conference program, including assisting with group logistics, promoting a safe and comfortable building environment, providing excellent customer service, and serving as a departmental and university role model.- Completed administrative tasks including but not limited to the following: room inventory forms, room checks, damage reports, incident reports, and key inventories.

Britney Brown Skills

Leadership Organizing Meetings Meeting Scheduling Data Entry Front Office Healthcare Office Administration Expense Reports Microsoft Office Executive Support Travel Arrangements Coordinate Meetings Laboratory Skills Administration Multitasking Medical Billing Computer Literacy Phone Etiquette Analytical Skills

Britney Brown Education Details

Frequently Asked Questions about Britney Brown

What company does Britney Brown work for?

Britney Brown works for Torticity

What is Britney Brown's role at the current company?

Britney Brown's current role is Operations Team Lead.

What is Britney Brown's email address?

Britney Brown's email address is br****@****ker.com

What schools did Britney Brown attend?

Britney Brown attended Florida Atlantic University, University Of Central Florida.

What skills is Britney Brown known for?

Britney Brown has skills like Leadership, Organizing Meetings, Meeting Scheduling, Data Entry, Front Office, Healthcare, Office Administration, Expense Reports, Microsoft Office, Executive Support, Travel Arrangements, Coordinate Meetings.

Who are Britney Brown's colleagues?

Britney Brown's colleagues are David Esposito, Canda Benzing, Kaitlyn Dewitt, Ben Blackburn, Erika Norgren, Adam Bean, Tyler Deltondo.

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