As the Marketing Director within a leading digital advertising agency, I spearheaded a wide range of marketing initiatives, leveraging prior expertise in project management, WordPress website development, digital advertising, graphics design, and integrated online content creation. By leading cross-functional teams, successfully managed and executed numerous marketing projects from conception to completion, ensuring alignment with client objectives and delivery within established timelines and budgets. With a strategic approach to digital advertising we enabled the development and implementation of targeted campaigns across various platforms, resulting in increased brand visibility, engagement, and ROI for our clients. Utilizing my proficiency in WordPress website development allowed for the creation of visually appealing, intergraded, and fully mobile responsive and user-friendly websites that effectively communicated our clients' brand messages and offerings. Through my leadership, I fostered a collaborative work environment that encouraged creativity, innovation, and continuous improvement, ultimately driving the success of our marketing initiatives and contributing to the growth of the agency.

Cultivation and development of agency WordPress website prioritizing user experience in the website's layout and content creation with cohesive branding while showcasing community news, updates and events for citizens. Plan, develop and coordinate communication for community affairs and programs through written narratives, brochures, social media graphics and press conferences while ensuring cohesive, consistent and effective branding and image of the agency. Fulfillment of public information requests and media inquires.

Research, analyze, and gather competitive intelligence for strategic planning, competitive firm positioning, and business development activities while managing all facets of business operations, integrated communication plans, and customer service.• Boost company awareness and client acquisition programs by working closely with other departments on business strategies; identify opportunities and areas of improvement, enabling the business to achieve pre-determined goals.• Collaborated between departments to develop campaigns on distracted driving, overdose and addiction awareness; these processes included digital graphics design, content, advertising, and email newsletter campaigns designed from scratch using Canva, Adobe Illustrator, Adobe Spark, and Adobe Photoshop.• Blend an extensive knowledge in the industry with market research, strong organizational skills, and negotiation abilities to coordinate events from start to finish, including our nonprofit events for fundraising.• Direct responsible for digital marketing of the WordPress website, Mass Email Campaigns, Social Media, and Company Reviews; serve as a community liaison for the firm's connection and relations with company contacts and partners.• Assumed additional responsibilities, such as acting as Media and Public Relations Ambassador for paid advertisements, press conferences, and press releases; worked alongside the partners, executives, and associates in developing compelling content.

Offered exceptional service standards through supportive and inspirational leadership; coached and trained team members to ensure continuous improvement in both customer experience and client satisfaction.• Facilitated training and support for 316 business owners within our eight chapters, producing $30,136,448 of collective revenue from referrals.• Demonstrated success as an individual contributor, proactive in client’s communication processes to overcome objections and maximize service efficiency; successfully lead 37 members to general a total of $3,656,298 of referred business in a year.Successfully lead 37 members to generate a total of $3,656,298 of referred business in a year. · Consistently met or exceeded performance goals and maintained productivity standards. · Engaged in team meetings and/or training sessions to build a knowledge base and awareness of company initiatives. · Followed communication procedures, guidelines, and policies.

Applied a dynamic approach, defined and embedded a culture of innovation in all operations to promote a meaningful brand representation, achieving cost reductions by advancing effective inventory control strategies without compromising the quality of the services.• Spearheaded various projects and events from initial concept and negotiations to planning and execution, working long hours to ensure timely completion and adherence to customer and project expectations.• Planned, developed, trained, and implemented special programs within the five locations allocated; served as Community Marketing Representative for outreach and ongoing communication with referral partners.

Drafted and proofread time-sensitive legal documents for attorney's review and filing, meeting clients to gather documents in preparation for trial, often serving as the primary point of contact in various administrative operations.• Helped enhance the department workflow by creating, organizing, and maintaining computer and paper files for records, compiling and filing forms of office activities, transactions, and other activities such as meetings and expenses processing.• Collected and analyzed legal material for internal use, maintained reference files, conducted research, collected and organized all necessary evidence and data for trial preparation.

Served as a local host and talent coordinator for on location event execution. Successfully delivered the Disney experience within the local and surrounding community. · Event planning and facilitation · High energy and quick responsiveness to children and their families to facilitate entertainment through games, dances, and competitions · Public speaking and event facilitation to bring the Disney magic to life within local community

Performed numerous clerical tasks, including phone calls, memos, reports, research, scheduling, and drafting and sending emails. Scheduled meetings, depositions, trials, events, teleconferences, travel, seminars, webinars, and video calls. Optimized and trained staff on the case management system, tasks, and company operation. · Navigated customer calls requiring help, information, and case/claim information. · Direct communication with management across all lines of the business regarding client concerns. · Managed attorney's schedules and cases by maintaining an accurate practice calendar, calls, and written correspondences.

Provided recruitment and assistance to college students seeking internships to further their education and careers. Personally aided 13 students throughout the process who were ultimately accepted into the Spring 2013 program.

Ensured safe and positive family recreation through aquatics and children's activities at Walt Disney World® resorts while ensuring show-ready efficiency. · Ensured safe environment for families in a high volume area that averaged 50,000 guests per week · Quick responder with the ability to problem solve and implement safety · Completed weekly in-service training to ensure proficiency in Lifeguard, CPR/AED, and First Aid certifications