Brittan White Email & Phone Number

Raleigh, Nc, Us

North Carolina, United States

- Exceeded my sales goals as outlined via individual pro forma. - Built and maintained trust and business relationships with every manager at each assigned management company- Secured business for each location managed by assigned managers- Captured all available business and service lines from each location- Acted as the main point of contact and representative for assigned accounts- Provided expert consultation and customer education on SOR services, processes, and value propositions- Conducted annual review meetings and assisted with budgetary planning for clients- Conducted pre-project site inspections and prepared bids- Defined project scope, prescribed processes, and set expectations for results- Offered consultative expertise and advice- Resolved customer complaints efficiently- Collaborated effectively with sales support team members, including administrative and scheduling professionals- Worked closely with Operations Team leaders on project management- Maintained reporting and inter-team communication- Created and administered annual pro-forma budgets- Tracked direct gross margins- Managed customer collections in collaboration with AC and VP of Finance- Administered and managed the sales pipeline- Performed other duties as needed

Durham, North Carolina, United States

Leader of one of the highest volume retail spaces globally internal and external to AppleDrive the results for several high priority initiatives that include customer experience, development, technical support, and services.Maintain vision and purpose each day through thirty minute daily downloads, team meetings, weekly communication of the teams results, one on one touch bases, communication to all leaders and team members

Apple Grand Central

New York, New York

Leader of one of the highest volume Genius Bars’ globallyOversaw the customer’s repair journey by resolving customer concerns in a timely effective manner Championed quality initiatives such as maintained a work flow to exceed quality service goals.Maintained and communicated daily productivity and shipment reports for all departments to higher leadershipFacilitated trainings for staff on operating procedures and company services.Maintained up-to-date knowledge of product and service changes.

New York

Addressed and resolved customer product complaints empathetically and professionally.Managed customers effectively and efficiently in a complex, fast-paced and challenging environment.Resolved service, pricing and technical problems for customers by asking clear and specific questions.Accurately documented, researched and resolved customer service issues.Maintained a constant work flow of customers with up to 30 sessions a day.

New York, New York

Facilitated workshops on multiple applications for groups of eight to ten people and instructed individual hour training sessions on software and hardware.Multitasked between customers while troubleshooting devices on either hardware or software.Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Las Vegas, Nevada Area

Described product to customers and accurately explained details and care of merchandise.Provided an elevated customer experience to generate a loyal clientèle.Answered product questions with up-to-date knowledge of sales and store promotions.Top two in Mac sales for multiple quarters with a high 90% customer satisfactionTop two in complete solutions for multiple quarters Worked with business clients building specific solutions for their needsMentored and trained on-boarding specialists, led necessary visual overnights, and organized kids summer camp.

New York

Curve Model met with all major fashion brands: Saks Fifth Avenue, Splashlight, Talbots, and moreRehearsed cat walks and special choreography in preparation for fashion exhibits

New York

The trusted market leader for innovative business solutions in fashion, advertising,and media industries across the globe.Supporting all major modeling and talent agencies in the U.S, Canada, Australiaand Europe.Setting up new accounts while managing all existing accounts. On-site training with new clients and their staff. Managing company interactive reports, utilizing "Telerik" and "Crystal Reports” programing software.Running basic SQL scripts to resolve data issues within the company's internal software.

L.A. And New York

Met with all major fashion magazines such as Vogue, Teen Vogue, Cosmopolitan, Cosmo Girl,Elle Girl, and W Magazine. Photographed in Seventeen, YM, British Elle & Bliss magazine. Featured on the Cover of British teen magazine “Sugar”. Campaigned for popular clothing brand, “Chili PepperLondon”. Walked in Corey Lynn Calter Fashion Show during LA fashion week.

Computer Systems, Cybersecurity

School Of Continuing Studies

High School Diploma

Organizational Leadership

Storytelling for Influence