Brittany Mclaughlin Email & Phone Number

Responsible for product innovation, strategy and development for Elixir’s employer line of business through using business intelligence and a holistic mindset Spearheaded the strategic plan and supporting materials for Elixir’s pharmacy benefit management products and services combining two platforms into a single unified platformSuccessfully initiated and led multiple projects working across the entire enterpriseProactively collected and analyzed market data and competitive intelligence to guide Elixir’s business decisionsCollaborated cross-functionally to identify areas of opportunity for program and process improvements with client and member experience top of mindProvided strategic insight to Sales and Client Services for client and prospect presentations showcasing our thought leadership approach to product management

Promoted to lead the Account Management team of over 30 associates, including Managers, Account Executives, Account Managers and Account RepresentativesDistributed workload, the allocation of resources, and managed the resolution of business problems while providing best in class pharmacy benefit management services to over 550,000 livesCollaborated with the Executive Team to develop the strategic plan for the Client Services TeamWorked with Sales, Clinical, and IT teams to identify internal and external areas of opportunity and partnered with the teams to create operational efficiencies across each department to improve our services to the end userAssisted Account Executives and Sales in client and prospect presentations Maintained regular communication with clients to review performance and deliverables to ensure quality and effectiveness of Elixir servicesResponsible for identifying, interviewing, and hiring new team members

MedTrakRx was a full service Pharmacy Benefit Manager. Responsible for full spectrum of pharmacy benefit management services for clientsManaged client retention, contract renewals, and ongoing profitability analysis of all accountsDeveloped, negotiated, and executed deliverables during the RFP phase Analyzed and interpreted plan utilization data and provided reporting and recommendations to clients and third party consultants

Strategized with Engineering leadership to understand human capital requirements for their teams and projects in order to create solutions to meet department goals Analyzed data and presented recommendations and strategies to executive leadership Facilitated and maintained HR processes including performance management, compensation management, recognition, position management and personnel financial plan management for the Engineering organization Partnered with HR Centers of Excellence, Finance, and business leaders to execute and maintain workforce strategies Provided counsel and coaching to leadership

Managed the team’s projects and strategic relationshipsSuccessfully planned and executed numerous C-Suite Level events, connecting healthcare and non-healthcare executives for the Cerner Health Ventures team Responsible for ensuring the completion of on-time and within-budget deliverables of multiple complex projects with the guidance of the President of Cerner Health Ventures, including content creation and project execution Established and maintained professional relationships with client executives and industry executives Compiled and analyzed data to provide recommendations for leadershipTracked team achievements through goal setting and development planning, while practicing professional discretion due to confidential nature of projects

Led the implementation of Cerner Women’s Health Solutions to over 15 hospital clients, acting as the Subject Matter Expert and primary contact for the client project teamCollaborated with Clinical Subject Matter Experts to guide clients through Inpatient and Outpatient Women’s Health clinical and technical software solution decisions and workflowsDemonstrated expertise in the lifecycle of a women’s health patient by understanding both clinical and technical workflows Managed, coordinated and communicated project goals and daily tasks with the internal consulting team and the external client project teamMaintained 9- to 12-month project timelines, assessing and articulating milestones and risks to consulting teamRepresented the consulting team as the Champion of Women’s Health Values and owned the transferring of knowledge and KPI’s to the teamProvided knowledge transfers to clients on each weekly team meeting to ensure understanding of the new systems and updates to existing systems Educated clients on new processes and updates through weekly team meetingsManaged project teams for each client project to ensure an on time and successful implementation of the Women’s Health solution Mentored and trained Women’s Health Delivery Consultants as they onboarded and grew as a consultant

Hosted strategic meetings between the Cerner consulting team and client project management teamTranslated the client’s needs and current state of software functionality into impactful Electronic Medical Record solutionsWorked with Clinical Subject Matter Experts to efficiently develop software solution designsEffectively communicate status updates, project direction, areas of improvements and projects risksProvided in-depth solutions troubleshooting and functionality training Gained international experience, consulting on Cerner’s Nursing and Ancillaries Global solution in London, England

Kansas City

Trained for over 3 months learning how to implement Cerner’s Electronic Medical Record solutionsLearned and discussed issues on market developments in the healthcare industry and their impact on Cerner strategiesEnhanced presentation, consulting and organizational skillsParticipated in knowledge transfer activities with experienced solutions experts at CernerCreated and led presentation of Professional Services Knowledge to panel of Cerner managers and associates

Interned in the marketing and research department as a full-time summer internResearched and interviewed major league sports professionals, created and maintained Excel databases, wrote articles and assembled a marketing plan for an elite training initiative through Excel and PowerPoint

Interned in the public relations and account management departments working 20+ hours a week Worked on Lee, Lee National Denim Day, March of Dimes and 3-Day for the Cure teams by assisting in various tasks: communicating to clients, writing press releases, editing, researching, managing information and databases in Excel, pitching ideas, etc.

Prairie Village, Kansas