Excellence in Resident communications - in person and email/ phone. Efficiently resolving issues.Coordinated with pest control company for treatment and services in multiple buildings.Facilitated communication to residents about proper preparation and ongoing action plan to treat pest issues Worked with maintenance department for maintenance requests.Monitored scheduled water service interruptions that would impact residents as necessary maintenance was performed. Responsible for overseeing the final inspection of upcoming move outs, and ensuring the resident has knowledge about full expectation of the unit once they’ve vacated.Scheduled work order requests and appointments. Maintained up to date records of business licenses, boiler permits and backflow testing documentation.

Working with prospective tenants to find their next apartment home, while maintaining professional excellence with current residents. I was the primary leasing consultant stationed at my property. My daily tasks included property upkeep, ensuring vacant units were clean and fresh for tours, professional resident and prospect communication and auditing resident files to ensure compliance.