Brittany Wilkinson Email and Phone Number

- Supervised 100+ employees and supervisors for 2 large concession stands, VIP, and multiple portable stands- Scheduled employees for 30+ events in all food and beverage operations- Directed supervisors in preparation for up to 4500 guests per each event- Managed supervisors to ensure the correct use and drawer balance of 28 cash registers and POS per show - Audited the cash managers after each event to ensure all show reports are accurate- Created and prepared catering menu for VIP with up to 200 guests in attendance- Completed payroll, show reports, inventory, and ordering after each event- Reported directly to the CFO and GM with cost controls, inventory, and labor costs- Designed incentive program for employee's to boost sales- Picked 6 employees and trained with Skyline Chili to properly serve and handle their product- Communicated regularly with sponsors to find new ways to promote their product- Associated with Event Staff to ensure the best possible outcome for all guests attending the show- Made the decision to decline alcohol to an intoxicated guest and informed all supervisors and security

- Set up events according to the BEO - Supervise employees to make sure the task at hand is complete- Point of contact for client at the event- Quick decision maker if task at hand fails- Properly place table settings and napkin folds,- Serve 4 course meals, and clear tables- Make sure guests are sitting at the correct tables- Contacted the Chef for any changes in the menu- Totaled the price of the event by using a POS system- Assist Event Planner in any additional duties- Oversee event to make sure everything is ran properly- Multitask by preparing for other events in downtime

- Offered customer service by answering students and parents questions regarding the Upward Bound program- Organized instructors daily activity binders for the students- Created end of the program rewards banquet Certificates and PowerPoint Presentation- Handled all technology for instructors and students such as: Dell and MacBook Air laptop computers, Kindle Fire, IPad/IPad Mini, IPod, and MiFi

- Greeted customers when entering the salon - Educated guests of products and other services offered- Up sold to guests with additional services- Retail sales with hair and skin care products- Knowledge in Aveda, Goldwell, and Unite products

- Handled ticket sales over the phone, internet, mail, and in person for country concerts - Organized over 25,000 wristbands, stage front passes, and VIP’s - Managed back stage access to high profile entertainers by only allowing certain guests to enter - Arranged press conferences by mailing invitations, called for RSVP’s, arranged dinner menu, organized interviews, provided list of attendee’s