Brittany Abate Email & Phone Number

Orlando, Florida, United States

• Demonstrates exceptional customer service skills by proactively addressing customerconcerns and issues, resulting in high levels of customer satisfaction and retention.• Manages over 120 client accounts across various account structures, including SMB, mid-market, and enterprise leading to a 93% customer satisfaction rate.• Establishes relationships with clients to assist them throughout their account lifecycleincluding onboarding, adoption, renewal, expansion, and advocacy.• Maintains accurate and up-to-date client records in Salesforce, documenting all interactionsincluding calls, emails, and chats, ensuring effective communication and collaboration withthe team.• Applies technical expertise and in-depth product knowledge to quickly identify and resolvecomplex customer issues, reducing resolution time by 76% and improving overall customerexperience.

Grambling, Louisiana, United States

- Facilitated a dynamic learning environment for students in Kinesiology and Motor Development, utilizing innovative teaching methods and strategies to enhance their understanding and engagement.- Maintained an up-to-date knowledge of trends and changes in the field by attending conferences, workshops, and professional development activities, and incorporated new insights into course content and teaching strategies.- Delivered captivating lectures, in-class discussions, and challenging assignments that fostered critical thinking and practical application of course material, resulting in increased student participation and engagement.- Conducted objective assessments of student performance, including grading assigned papers, quizzes, and exams, utilizing criteria to ensure fairness and consistency.

Orlando, Florida, United States

- Provided exceptional care to over 100 patients weekly, administering therapies, conducting medical exams, and making necessary adjustments to ensure their holistic well-being.- Traveled to 7 locations to support business operations and patient care administration, playing a critical role in ensuring smooth and efficient healthcare operations across multiple sites.- Fostered strong relationships with the healthcare team, liaising and collaborating with staff to improve the quality of care and promote patient satisfaction and experience.

Orlando, Florida, United States

- Facilitated the development of students' health and fitness through the introduction of effective workout techniques and exercise strategies, resulting in improved physical fitness and overall health.- Collaborated with the teacher to prepare physical education classes and ensure that equipment was accessible to students, providing a safe and supportive learning environment.- Streamlined individual goals and improved students' physical fitness through standardized assessments, leveraging knowledge of kinesiology, anatomy, and physiology to develop safe and effective exercise strategies.- Educated over 500 students on various aspects of physical education, including nutrition, anatomy, and physiology, fostering a holistic understanding of health and fitness.

Orlando, Florida Area

Orlando, Florida Area

Bradenton, Fl

Master'S Degree, Kinesiology

Bachelor Of Science - Bs, Kinesiology/ Sports Business Management

Activities and Societies: - The Minor That's Major

Associate Of Arts (A.A.), Sophomore

High School Diploma