Brittany Decoste, Pmp, Csm Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

• Hands-on experience in managing multiple software projects simultaneously and ensuring smooth project execution across UX, engineering, and QA.
• Managed stakeholder meetings, utilized JIRA for team collaboration, and orchestrated ordering integrations, enhancing total order volume by 16%.
• Facilitated cross-company engagements and provided strategic recommendations to enhance rewards programs and promotions.
• Advised clients on loyalty strategies and monitored mobile/web performance for optimization.
• Led collaborative efforts with restaurant brands to forecast and execute promotion programs, resulting in a 30% sales increase and $234 million in annual sales.

Boston, MA

• Directed end-to-end design, development, QA, and launch of mobile apps and web applications.
• Managed cross-functional teams, onboarded complex merchants, and planned/executed multi-channel marketing campaigns, driving $9.9 million in sales.
• Utilized Agile methodology principles, tackled technical issues, and educated clients on marketing automation platforms.
• Acted as a product expert and spearheaded QA, development, and planning efforts.
• Deep understanding of the full software implementation lifecycle, from initiation to deployment, and a solid technical background in software development and web technologies.

Greater Boston Area

• Developed tailored merchandising marketing programs for clients, managed projects from conception to delivery, and oversaw apparel personalization programs for major brands.
• Generated new business, fostered long-term partnerships, and conducted company-wide training on new order management systems to optimize processes.
• Provided support and guidance to the dev team, removed and addressed complex roadblocks, and coordinated internal and external resources for flawless execution of project deliverables.
• Proven ability to manage multiple projects and balance competing priorities and deadlines.

• Grew sales to $1M in the first year as a department
• Updated company's social network and promotional website to increase and maintain brand awareness
• Prospected through cold calls, email campaigns, and social media
• Interacted with customers and sales associates to win existing promotional business and grow new business
• Created new processes to eliminate error and increase efficiency and conducted internal audits as a member of the ISO Team.

As an accomplished HR professional, I successfully managed payroll operations, oversaw HR responsibilities during business acquisitions, and implemented proactive solutions to address challenges and advance company goals. I was dedicated to driving HR initiatives that positively impacted organizational success and growth, with a strong focus on effective.

Bachelor Of Science, Operations Management

High School Diploma