Account Manager
Current- Own pre and post-sale operations support for the direct sales organization- Utilize campaign data analytics and insights (i.e. best practices, historical performance data, case studies, analytics tools, and campaign history) to enhance account team and client knowledge, build strategic account plans, and drive a successful sales strategy- Demonstrate ability to understand the data and use that data to “tell a story” to a client through reportable insights, wrap up reports, quarterly business reviews, etc- Develop and maintain excellent customer relations, acting as a point of contact for existing customers both direct and via media agencies and agency trading desks- Recognize upsell opportunities; lead and influence clients to invest when opportunities arise.Support the Account Executive throughout sales process by being an active participant on client meetings, navigate and influence clients’ personnel (planners and buyers) and compliment client objectives with suite of corresponding GroundTruth products-Be an expert in the vertical you work on and understand all challenges not only within that vertical, but the industry as a whole.