Brittany Hein Email & Phone Number

Memphis, Tennessee, United States

Senior Analytics Manager- Led CYMEM’s efforts to deepen our impact through addressing opportunities for greater impact – increasing the breadth of outcomes data collected and create a student level comparison group at partner schools-Developed and Implemented Effective Processes for Data Collection, Management, Analysis and Use, using Excel, Salesforce, and PowerBI Reporting- Facilitated 6-8 Data reviews yearly, for several audiences including Staff, Board Members, and AmeriCorps Members-Built Tools and Systems to Ensure Implementation of Process for Data Collection, Management, Analysis, and Use across the site-Created Analyses and Reports of Collected Data for Internal and External Use; Managed and Sustained Relationships with District Data LiaisonsOperations - Uniform Staff Point: Ordering Uniforms for 35+ AmeriCorps Members and managing inventory and distribution -Finance Staff Point: Support purchasing for Impact Leadership Team, and manages Site-wide invoicing and supplier requestsOffice Manager: Serves as Office representative for CYMem in multi-org office, collects and sorts all incoming mail and packages, and manages Corporate Amazon account ordering for CYMemIT Staff Point

Greater Memphis Area

Operations Manager Added July 2021· Set up and management of all incoming Academic, Attendance and Social Emotional Development data of 7 Schools, 3 Districts, and 300+ students in Organization's Tracking Data System (CYSchoolhouse) for the site of Memphis· Troubleshooting cyschoolhouse difficulties with Impact Managers (gradebook, attendance, etc. entries, for example)· Ensuring quality of data through spreadsheet & cyschoolhouse audits· In partnership with the Director of Education and Learning, analyze student - level data to strengthen overall service delivery at partner school· Helping site build out data sharing & management processes & expectations at all levels

Greater Memphis Area

FY21:Manage a team of 8 AmeriCorps Members navigating Virtual Microsoft Teams Schooling at Vollentine Optional Elementary School in grades First through Fourth. FY20: Manage a team of 6 AmeriCorps Members providing in-school tutoring and mentoring and run an after school program at Vollentine Optional Elementary School.*Develop, train, and lead AmeriCorps Members through a successful service year, providing support in relationship management, goal setting, and accountability with students in grades 1st and 2nd*Manage the school-level partnership, engaging with partner teachers, administrators, and other staff through collaborative meetings, one-on-one check ins, and feedback surveys to ensure school satisfaction*Monitor and evaluate goal metrics using Excel and PowerBI to make data-informed decisions throughout our serviceFY19: *Managed a team of 8+ AmeriCorps Members providing in-school tutoring and mentoring and run an after school program at Westside Middle School. *Served as the staff point for Corps PT crew

Greater Memphis Area

*Developed instructional skills through the gradual release model, teaching Social Studies and English Language Arts*Provided support and worked collaboratively with four Lead Teachers and two City Year Corps Members to design, plan and implement academically rigorous lessons, eventually leading a class when partner teacher left on maternity leave*Used assessment data to modify short and long-term plans in order to target areas for improvement

Baton Rouge, Louisiana Area

*Led and coached a team of nine diverse corps members through ten months of school-based service and leadership development reaching over 150 students in an East Baton Rouge Charter School*Used technology to analyze and share data on corps member impact in order to improve student performance*Provided trainings on intervention curriculum, Wordly Wise and Do the Math, for implementation in a corps member run after-school program focusing on students in 3rd through 7th grade

Baton Rouge, Louisiana Area

- Committed to 1700 hours of full-time service with a national corps of volunteers who focus on education- Collected and evaluated benchmark assessment data to create test-taking mathematics strategies for best impact for end of year assessment and achieve results of growth of over 5% in focus subject for 100% of students- Participated in numerous days of physical service, serving as a Project Site Leader on Martin Luther King Jr. Day- Planned and taught lessons one-on-one and in small groups to 10 students on my ‘Focus List’ in fourth grade math supplementing common core curriculum as well as providing whole class support- Worked in a team of 9 Corps members to support students, teachers, and administrators and served as Positive School Climate Coordinator to implement monthly appreciations for staff members of the Elementary School*Accepted position as Senior AmeriCorps Member for FY17 in City Year Baton Rouge serving as a Team Leader*

University Box Office, Gainesville, Florida

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Alpha Kappa Psi, Institute of Industrial Engineers, Camp Kesem

High School Diploma