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Brittany Ho is a Customer Success Manager at LiftLab. She possess expertise in email marketing, direct marketing, strategy, crm, digital marketing and 45 more skills. Colleagues describe her as "I've had the privilege of working with Brittany over this past year at Social House Inc. Brittany is a proactive, result-oriented, responsible and technically-sound employee and she is always ready to put all of her energy and time toward getting the job done. She has an exceptional knack for account management and team leadership and has been nothing but an absolute pleasure to work with!" and "If you are lucky, on each project there is that one person who holds it all together, wears multiple hats, keeps the project in line, keeps the client in line, keeps focus on the goal no matter how far of track or smart the client may think he is. If you are VERY lucky, that person would be Brittany. She helped to successfully deliver on our vision for an award winning campaign and was a key part of making my team feel a part of their team. "
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Customer Success ManagerLiftlabLos Angeles, Ca, Us -
Vp, Client GrowthLunar Solar GroupLos Angeles, Ca, Us -
Head Of Client GrowthLunar Solar Group Jun 2024 - Present -
Vp, Account ManagementShoppinggives Feb 2023 - Jun 2024Chicago, Illinois, United States -
Senior Director, Client SuccessMutesix Jun 2022 - Feb 2023Los Angeles County, California, United States -
Director, Client SuccessMutesix Mar 2020 - Jun 2022Los Angeles, California -
PartnerCasa Moderna Aug 2019 - Feb 2020Los Angeles, California
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Account DirectorHarmonica Apr 2018 - Aug 2019Los Angeles, Ca -
Account DirectorSocial House, Inc.™ May 2017 - Jan 2018Los Angeles, Ca•Primary point of liaison with key stakeholders on client side from brand, digital acquisition and customer service teams•Developed social handbook for beauty brands in the hair care and anti-aging body vertical•Content ideation and review of monthly content calendars across social media platforms and paid social media plan; Finalize content approvals with client before execution•Produced photoshoots for content development and oversee pre-production process and production budget•Oversee and manage Community Management and serve as a point of escalation for the brand on all social related crisis matters•Managed all planning and execution of project timeline and deadlines with creative, paid, community management and strategy team -
Management SupervisorMxm (Meredith Xcelerated Marketing) Nov 2014 - Jan 2017Los Angeles, Ca•Responsible for managing and building a strong foundation on all client relationships and oversees all deliverables for content development, digital and social media campaigns.•Strategically consulted clients on social best practices, while working with client to provide solutions to business challenges. •Ideated for social activation and content ideas throughout the life cycle of a network series and work closely with strategy to develop strategic framework at the onset of a series roadmap planning. •Development of RFP proposals for new business efforts; reviewed proposals to ensure they are aligned with strategy and fulfill the requirements of the client.
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Account SupervisorTenthwave Digital Llc Dec 2011 - Oct 2014New York, Ny• Responsible for managing client projects including: website redesign; promotions; digital/social media advertising; strategy; paid media (Facebook and SEM) efforts.• Build a strong client rapport led to increased business opportunities across other core competencies• Collaborate with Production Teams to define project scope and budget and partner with Strategy to develop marketing plans and define KPIs.• Work with partner vendors to manage display advertising, events, shopper marketing and blogger outreach. -
Senior Account ManagerProclivity Systems May 2010 - Mar 2011New York, Ny•Helped retail brands drive incremental lift in revenue attributed through email retention campaigns; consulted with the client to ensure proper control groups were in place in order to validate campaign results. •Managed the on-boarding process for all new clients and ensured the database was completed correctly and the targeting platform is delivered as scheduled.•Provided consumer insights and behavioral trends to client by analyzing their customer, online/offline transaction and click stream data. Insights helped to drive value towards various marketing goals.
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Account ManagerDatran Media Jul 2009 - May 2010•Developed SLAs to establish a clear baseline and improve overall core competencies of the business•Developed new on-board process and testing measurements and ability to execute against all action items •Proven track record of increasing revenue goal in excess of 150% of revenue quotas in two consecutive quarters•Planned appropriate communication strategies to set realistic expectations for the client and provided recommendations to maximize list revenues
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Senior Account ManagerHarte-Hanks Dec 2007 - Feb 2009•Responsible for maintaining and cultivating customer relationships. Identifying and generating any cross-selling business development opportunities•Project management for all campaigns from start to completion with the core team. Effectively communicated project status with the client directly. •Prepared budget estimate per campaign. Developed reporting tool to track funds and variance on a monthly basis •Researched new business development opportunities and generated qualified leads for the Vice President of Business Development. Coordinated process of submissions on request for proposals by gathering relevant information and assisted with planning and strategy -
Account ManagerIntegrated Direct Marketing Dec 2005 - Dec 2007•Managed the back end execution of direct mail and email campaigns through list acquisition to achieve a client's goal with prospecting new customers•Researched and compiled relevant list sources in order to provide recommendations for a client’s campaign for existing offers or new test ideas. Coordinated mail campaign plan details for potential new prospects with multiple stakeholders•Analyzed list performance and profitability, to assist in developing an effective, bottom-line direct mail plan strategy while also keeping within the client’s required marketing budget•Reduced client’s overall direct marketing costs through the negotiation of list rates. Successful pricing negotiations were the direct result of historical price research and analysis, in addition to building rapport with list managers
Brittany Ho Skills
Brittany Ho Education Details
Frequently Asked Questions about Brittany Ho
What company does Brittany Ho work for?
Brittany Ho works for Liftlab
What is Brittany Ho's role at the current company?
Brittany Ho's current role is Customer Success Manager.
What is Brittany Ho's email address?
Brittany Ho's email address is br****@****ave.com
What is Brittany Ho's direct phone number?
Brittany Ho's direct phone number is +161767*****
What schools did Brittany Ho attend?
Brittany Ho attended Boston University, Boston University - School Of Management.
What are some of Brittany Ho's interests?
Brittany Ho has interest in Travel, Cooking, Wine.
What skills is Brittany Ho known for?
Brittany Ho has skills like Email Marketing, Direct Marketing, Strategy, Crm, Digital Marketing, Marketing, Account Management, Social Media Marketing, Lead Generation, Integrated Marketing, Online Advertising, New Business Development.
Who are Brittany Ho's colleagues?
Brittany Ho's colleagues are Deepak John, Anshuman Gupta, Veronica Rao, Jayanthi Anthati, Jess Adam, Joy Ready, Tanushree Mahajan.
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Brittany Ho-Yen
Co-Founder And Creative Business Strategist Follow-Up Solutions | Pmu & Eyebrows Specialist At The Brow Exchange: Business OwnerPlano, Tx -
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