Brian Mcfarlane Email & Phone Number

Fort Lauderdale, Florida, United States

Customer service, helping customers find products that fit their needs, Cash management, register operations, Microsoft Excel and Office usage, profits calculations, employee management and training, product knowledge, opening and closing the store, merchandise displays and appearance.

Coral Springs, Florida

· Coordinated the First Responder Appreciation Weekend in Store 089· Increased Customer retention by 20%· Generated 32% of Auto Delivery Sign-ups for store.· Increased Private Brand sales culture in store 706· Merchandised store to maximize sales, increase shelf use and reduce products in overstock.· Increased access to emails via portable devices to increase store productivity throughout (2) districts.· Increased customer sales and retention by 25%, reduced returns by 6%.· Created sales tracking sheets to increase productivity and sales for (2) districts.· Coordinated and hosted Health Fairs, registering and retaining Vendors to demonstrate their products and services.· Product demonstrations and food preparations, prepared foods and samples for public consumption while maintaining sanitary standards.· Helped reduce shrink and promote accuracy in Store 078· Provide branded customer experience to help customers make educated choices about products that would address their unique health needs: informing customers of supplement benefits to their unique health and wellness needs, staying abreast to current health trends and new medical and supplement breakthroughs.· Improved Company sales growth from 18% YTD to 22% YTD. · Improved Store loss prevention from .53% to .23%· Improved customer service and increased customer growth by 13%.· Trained four (4) Store Managers, three (3) Assistant managers, three (3) Key Holders, four (4) Part time associates in daily tasks, store culture, operations and procedures, and supplement nutrition.

Fort Carson, Colorado

Oversaw the safe execution of 237 fire missions during OIF 2005-2006.Coordinated safe and effective firing of 633 artillery rounds during OIF 2005-2006 deployment.Trained soldiers to perform military duties to professional standards.Established and maintained Brigade’s Fire Direction network.Supervised the safety and development of US Army soldiers during deployment and in garrison.Responsible for maintenance and operation of a M1068 Tracked Command Vehicle and an Advanced Field Artillery Fire Direction Systems computer.Operated radio broadcasts to ensure successful communication from battalion/brigade command centers. Maintained digital network for brigade communications. Trained soldiers in the use of military equipment and personal development. Inspired confidence and comradery in soldiers, leading them to safely execute missions on two tours of duty. Safely provided security to the civilians of Baghdad while conducting searches, escort missions and perimeter security. Successfully carried out all missions while following Rules of Engagement and Escalation of Force parameters.

Miami/Fort Lauderdale Area

English Language And Literature/Letters, 3.0

Associate Of Arts - Aa, English Language And Literature/Letters, 3.5