Brody Nagy Email & Phone Number

Somerville, MA, US

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Cambridge, Massachusetts, United States

• Collaborated with developers to design test criteria and create comprehensive test plans.
• Developed API, UI, and E2E automated test suites based on identified use cases.
• Tested and delivered code using CI/CD pipeline and owned the responsibility of release testing.
• Supported technical risk assessment and contributed to decisions on release readiness and schedules.
• Ensured that systems and software under test meet product design and specifications.
• Authored and improved release process and testing documentation.

Woburn, MA

• Integrated algorithms from disparate teams to enforce system alignment and promote modularity and reusability.
• Translated high-level technical radar requirements into robust C++ simulation features.
• Collaborated with a network of subject matter experts to identify solutions.
• Designed detailed test cases to evaluate system edge cases to ensure stability in a real-time, event-driven simulation.
• Utilized BuildBot and MATLAB as CI/CD tools to perform regression analysis and inform feature development.

Beverly

• Developed and implemented new test modules and sub-assembly test procedures for production materials.
• Reviewed and improved existing test procedures to reflect equipment upgrades.
• Provided documentation for new and existing test fixtures and testing equipment.

Lexington, MA

• Performed complete IT support for 90+ users across Windows, Mac OS and Linux environments.
• Created Bash & PowerShell scripts to query and compile up-to-date records of dynamic equipment data.
• Conducted independent research to gain hands-on experience in networking and storage solutions.

Greater Boston Area

Inspected, documented and repaired user damage done to laptops based on authorizedwarranty repair specifications.Reviewed and compiled all repair data in formally submitted detailed insurance claims.

Greater Boston Area

Provided first point of contact customer service to diagnose and repair common IT issues in person, over the phone, and online.Maintained accurate and detailed records of all completed and pending work orders using online ticketing system. Determined appropriate delegation and escalation of work orders based on DTS policy guidelines.

Greater Boston Area

• Provided top-level customer support and service in a community of over 5,000 employees.
• Ensured a high level of customer satisfaction through issue ownership, resolution and appropriate escalation.

Cornwall CT

• Encouraged perseverance during the early struggles of learning a new sport.
• Fostered continuous growth throughout all levels of skill.
• Incorporated safety as a number one priority in all learning exercises and activities.