Bronwyn Nelson-Esch Email & Phone Number

South Africa

London Area, United Kingdom

Working across Kraft Heinz Global, Mars Petcare and Colgate.

London, England, United Kingdom

In the role of Programme Director on BAT, I reported on key areas of the glo ™ account whilst focusing on building the client relationship to ensure growth.

Cape Town Area, South Africa

In this Management role at Berge Farrell, I reported on key areas of the business to the Directors, identifying opportunities to optimise efficiencies and achieve the growth needed.Responsibilities :Manage a portfolio of clients with the client service team and partners to deliver revenue and meet targets. Manage specialist joint-venture projects for the agency in the KSA region for client Saudi Aramco in a Client Partner capacity.Provide support and work collaboratively with global teams and projects to ensure that growth targets are met, problem solving and providing resolutions.Assist global teams with agency methodologies and tools that they can operate professionally.Assist global teams with scoping and pricing strategies. Manage resources, efficiencies, and implement operational models, to deliver on client needs and access growth in client portfolios.Continually assess availability and access to resources and operating processes for improvement, utilising critical thinking to adapt to changing needs.Review and approval scope of work with client service teams.Lead all aspects of the project including capacity planning, resource allocation, project documentation and client engagement.Address and resolve project risks while securing resources to effectively complete deliverables.Key Achievements:Established Berge Farrell on the preferred partner list for Saudi Aramco, KSA and UAE region. Clients include Nestle; Distell; KRAFT Heinz Company; Carlsberg; EFES Beverage Group, Mondelez, AbInbev; Stocks Liquor company; Aspen; Saudi Aramco (Client Partner capacity); Awafi and Almarai.

Johannesburg Area, South Africa

During my time as Client Service Director, my focus was on establishing profitable working teams across the business. The client base saw a few major changes in this time frame, which meant that resource and processes had to transform to meet the new requirements. Responsibilities :Streamlining of internal processes and procedures to best deliver on client needs and objectives.Continuous improvement of client service team methodology and workflows, optimising agency resource and ensuring profitability.Training and mentoring of the client service teams to adhere to agency best practice and ensuring learning development and growth. Managing own portfolio of clients working closely with client service team to identify opportunities for growth. Assisting the team with scope and remuneration models per client including cost negotiations. Reporting on monthly billings and forecasts; general profit and loss; and account vs resource.Conducting regular client and agency reviews to retain healthy relationships between client and agency.Monitoring of departments and team members to ensure KPIs are attained.Key Achievements:Award of Pick ‘n Pay retail account for packaging in 2006. Retained the business for 7 years before they made the decision to go in-house.Launch of 2200 new SKUs for Pick ‘n Pay over an 18-month period.Initiation of printer cost saving exercise for Pick ‘n Pay retailer.Saving R2m/year by streamlining the production side of the business.Growth on the McDonald's account from R54 000/month to R480 000/month over a 3-year period. Retention of this model for a further 4 years. Clients include Bupa; Tiger Brands; Adcock Ingram; SAB; Mc Donald's and Pick 'n Pay.

Johannesburg Area, South Africa

Johannesburg

Durban Area, South Africa