Brooke Rhoads Email & Phone Number

Kansas, United States

Manage daily operations in our organization’s custom database, including data entry, application processing, and maintaining standard operating procedures. First line of contact for inquiries submitted by all stakeholders; to include veterinary professionals, regulating bodies, and other related agencies. Collaborate with team members to track and gather data for department and organizational improvements. Provide cross-departmental collaboration and support by coordinating and delivering presentations to students; as well as, offering support to other departments and assisting with tasks and responsibilities. Present organization-wide demonstrations of enhanced processes and technical improvements. Promote DEI (Diversity, Equity, and Inclusion) initiatives, lead training sessions, and foster an inclusive and equitable workplace environment. Volunteer for two organizational committees: DEI and Student Outreach Task Force Reconcile and submit expense reports and process monthly invoices.

Provided support to entry level bankers by managing their calendars and expenses, acting as their administrative assistant.Reconciled and submitted expense reports monthly.Coordinated and executed all aspects of office-wide events such as holiday parties and the annual charity event.

Supervised front desk operations and guest services; often while acting as the manager on duty.Reconciled daily revenue and prepared reports used by management to analyze the performance of income- generating areas.Tracked guest satisfaction metrics and created action plans to improve guest experience.