Brooke Bailey Email & Phone Number

Myrtle Beach, South Carolina, United States

• Navigate and diffuse customer complaints or concerns in a professional manner reporting to management as needed• Manage inventory and restocked supplies regularly to ensure the snack bar and beverage cart were well-stocked and appealing to customers• Develop strong rapport with customers, personalizing service by remembering regular orders and preferences, which increased customer loyalty• Maintain high standards of cleanliness and organization in the snack bar and beverage cart areas, adhering to health and safety regulations

Fort Worth, Texas, United States

• Provided exceptional customer service in a fast-paced environment, consistently achieving high satisfaction ratings• Demonstrated strong multitasking capabilities by handling food preparation, order taking, and customer inquiries simultaneously• Collaborated with team members to ensure efficient operations, resulting in reduced wait times and improved service quality• Executed cash handling procedures with 100% accuracy, effectively managing daily transactions and maintaining balanced registers at the end of each shift

Fort Worth, Texas, United States

• Effectively communicated service recommendations and vehicle maintenance options, helping customers make informed decisions for their vehicles• Resolved customer complaints and issues promptly and professionally, utilizing strong problem-solving skills to enhance customer loyalty• Educated customers on preventative maintenance and care for their vehicles, promoting services that support vehicle longevity• Maintained a clean and organized service area, adhering to safety and cleanliness standards in a busy automotive environment

Raf Mildenhall, Uk

• Developed tracking spreadsheets to combat office deficiencies resulting in significant improvements to areas of deficiency• Authored new worksheet conserving 45 man-hours consequently being adopted by higher headquarters to be used throughout the European sector• Orchestrated office training and developed a guide to operate court-reporting equipment ensuring compliance in new regulations• Recognized by base commander and military judge for hard work in court-martial receiving 2 letters of appreciation

Fort Worth, Texas, United States

• Assisted in food preparation and assembly, maintaining high standards of quality and presentation while adhering to health and safety regulations• Collaborated with team members to streamline service during peak hours, enhancing overall efficiency and customer satisfaction• Implemented proper food storage and sanitation practices, contributing to a clean and compliant dining establishment• Delivered outstanding customer service by effectively communicating menu options and accommodating special requests, ensuring a positive dining experience

Fort Worth, Texas, United States

• Efficiently took and processed orders, accurately managing a high volume of requests during peak hours• Handled cash transactions and operated the register, balancing cash drawer at the end of shifts with high accuracy• Developed strong relationships with regular customers, enhancing customer loyalty and repeat business• Trained new staff members on restaurant policies, procedures, and customer service best practices

Bachelor Of Finance - Bsba, Finance, General, 4.0 Gpa

General Studies, 3.5 Gpa

Spread out online classes.

Associate Of Arts - Aa, Business, 3.7 Gpa

Certificate, Legal Assistant/Paralegal, A

An 8 week class to prepare for all the duties of being a military paralegal. The class covered various types of law, legal research.

Stem, 3.9 Gpa

Activities and Societies: National Honors Society, culinary competitions, volunteering in fundraisers, pole vaulting, and track.