Brooke Sullivan Email & Phone Number

Experienced Coach, Mentor and Leader focused on helping to build great teams to achieve commercial results and outperform. I'm currently responsible for the lower Central North Island for Spark's business hubs SME channel, with a focus on driving new business and gaining market share and simultaneously ensuring retention of growth of current clients and making sure we help our kiwis unleash there potential. Working on developing solution selling via our channel and exceeding the key results and KPIs while building a great culture.In previous roles I was responsible for the sales management and relationship management within Trade Me’s two Insurance businesses (Trade Me Insurance & LifeDirect)Brought into establish the role of National Sales Manager and build up an entirely new sales function from scratch (which was previously outsourced) within our Insurance businesses. We were able to recruit, train and coach a brand-new team to significantly increase performance and return the business to revenue growth despite a shrinking market while delivering double-digit revenue growth in our online business TMI. All the while we were able to reduce costs by in housing the sales team and simultaneously renegotiating our call centre partner off retainer and into a new pay for performance model. With responsibility for all the sales channels from our internal team, and the external call centre partner, and the direct channel to ensure we're maximizing the opportunity available and partnering with our Marketing & Customer Care teams to ensure that we exceed all our business goals and build a sustainable and growth-focused business. I manage all the relationships and negotiations with our key business partners to ensure we’re optimised and collaborating with each other to deliver exceptional customer experiences and In my past role's, I led the agency business which partnered with recruitment marketing agencies that help businesses with their sourcing strategies. By bringing a strong strategic focus on how to best to use the digital environment to help get the best people for organisations. All of this is done by influencing without authority and making sure the client is well served and KPIs are exceeded. I bring a strong passion and focus on learning & development, strategy, sustainable growth and ensuring we can get the absolute best results through people & our business partners.

Listed skills include Management, Strategy, Account Management, Sales, and 46 others.