Christopher Murray Email & Phone Number

Draper, Utah, United States

• Engineered a transformative C# application utilizing the Crystal Reports SDK, automating report conversions, and enhancing the transition from Decade DB schema to Accela DB, making the $7M ARR engagement possible.
• Designed and published 250+ reports for nationwide government agencies, facilitating their seamless integration with our product.
• Pioneered innovative report design strategies, incorporating features like deep links, thereby optimizing user navigation and data exploration.
• Instrumental in securing a $7.2M contract with Clark Co, NV through strategic product demonstrations.
• Cultivated a culture of excellence, mentoring offshore teams and spearheading training sessions for 40+ customers on Accela DB Schema, Scripting, and Report Writing.

Draper, Utah, United States

• Served as a pivotal liaison between project managers and clients, translating intricate requirements into actionable project blueprints.
• Championed the creation of self-help documentation standards, amplifying internal support capabilities and promoting self-resolution.
• Conceptualized and crafted reports tailored for both Oracle and SQL Server environments, catering to diverse agency needs.

Draper, Utah, United States

• Revolutionized customer engagement paradigms, instituting processes that amplified sales opportunities by 10%
• Orchestrated end-to-end customer projects, from inception to successful completion.
• Expanded the product portfolio, developing and overseeing deployable add-ons marked as Accela-approved customizations.

South Jordan, Utah, United States

• Collaborated with development teams, addressing and rectifying intricate software and environmental challenges.
• Empowered Technical Support Engineers through mentorship, training, and providing escalation support.

South Jordan, Utah, United States

• Delivered exemplary support to IT administrators of renowned corporations, specializing introubleshooting server and database performance anomalies.
• Expertly diagnosed server environments and optimized database performance, leveraging tools such as SQL Server Management Studio, Wireshark, Windows Event Viewer, Logs, PEX boot, and IIS Manager.

Orem, UT

 Fixed and repaired 8 computers a day on average with a variety of problems Built a server with tech tools to improve employee efficiency Setup and Maintained routers, network switches, and VOIP phones Sold upgrades and new machines maintaining a $4,000 gross profit bi-weekly Repair a large variety of software and hardware issues unique to each customer

Columbus, Ohio Area

 Administered chemical treatments to client’s homes in the Columbus area Recognized for great customer service through google plus and yelp Collected quarterly payments from customers Addressed customer issues and maintained their relationship with the company

Greater Pittsburgh Area

 Process improvement idea was adopted increasing productivity by 15% Assistant Line Supervisor responsible for employees and line efficiency

Greater Pittsburgh Area

 Lead CPR Certified Lifeguard for all aquatic activities including field trips Worked with 30 camp counselors to plan, coordinate and execute outdoor enrichment activities for 500 children

Bachelor'S Degree, Computer Software Engineering

Activities and Societies: Frisbee, and Soccer

Education record

Activities and Societies: Frisbee, Track and Field, Soccer, and S.T.A.N.D.