• Awards: HCSC SPIRIT Award for performance (included monetary award) - 2015.• Managed as CFO of Retail Direct Sales; $90M in annual invoices reviewed, audited and approved, and developed enterprise best practices for invoice tracking and review; $500K in multiyear over-billing by a vendor uncovered soon after gaining responsibility; $1.5M+ of multiple vendors’s invoice mistakes identified and corrected.• Business Lead for Budget and Forecast Models, including $1M+ of improved spend efficiency from introducing marginal cost analysis of projected SLA performance.• Responsible for Vendor Service Agreements for Contact Centers, Marketing & Software; negotiated terms and managed SOWs for Sales, Healthcare Management, Member and Broker Service supporting over $5B in revenue and 2M members.• $500K+ annual savings from finding and negotiating rate reductions with vendor system integration; $1M+ annual savings from HCSC’s 1st offshore call center support.• Scaled vendor capacity in first 6 months by 15x helping to achieve 145% of sales goal.

INCLUSIVE OF ALL ROLES• Awards: Home Services Power of Performance (included monetary award) - 2010.• Finance responsibilities included: for $400M+ in annual product and operational expenses taking over responsibility from Finance and creating much more accurate and comprehensive cost and operational metric forecasting, tracking and reporting.• Met or exceeded cost of quality and customer satisfaction targets for the most complex product category, with annual product sales of $1B+ and service sales of $200M+, in nation’s then largest channels for sales, delivery and installation, and repair.• Identified $2.7M in annual lost profit for Home Services business unit.• $174M in cost savings driven by managing a Cost of Quality project portfolio, creating business cases, reporting and managing projects.• Managed team of Analysts and Report Specialists, and SAS Warranty Analysis system to produce and from unit to C-level distribute reporting, including vendor scorecards, and developed strategy eliminating SAS system weeklong annual update downtime.• Managed multi-billion dollar business unit leadership’s monthly Management Metrics system for customer, operational and financial metrics, and reduced final report build effort from 8 to 2 hours.

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INCLUSIVE OF ALL ROLES• Led project to insure quality and productivity of a technology new to Motorola, including working with and traveling to facilities and partners both in the US, Mexico and China.• $9.3M of cost savings opportunities from developing cost and process improvements.

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Finished MSEE, and earned MBA.

INCLUSIVE OF ALL ROLES• $15M+ of sales from products designed, meeting Six Sigma Quality standards, taking from concept to production, including designing production equipment and processes.• Process improvements; including up to 40% cutting total production time up to 1 day.

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