Bruce Mackey Email & Phone Number

• Hands-on Software Development Manager for 2 scrum teams with 15 software engineers total (including onshore/offshore/nearshore) responsible for new applications, product development and initiatives, enhancements, service delivery, DevOps, reliability, security, and infrastructure. Using C#, .NET Framework, .NET/Core, REST APIs, T-SQL, micro-services, Git, Angular, Agile, Scrum.• Release Manager for 6 corporate software applications and 4 micro-services. Using Jira and Red-Gate tools.• Drove redesign and refactoring of critical components to remove bottlenecks and improve performance by 35% and a 20% reduction in production incidents. Using C#, Node.js, .NET Framework, .NET/Core, REST APIs, T-SQL, micro-services• Collaborated with Product Owners and Stakeholders to define technical requirements of new product features and product backlog. • Improved developer and QA Jira workflows improving development burn-down by 70%. • Managed Agile transformation that included introduction and training of Jira, sprint planning, scrum meetings, daily code review, road maps and new product and project management workflows.• Migrated both ARCH platforms from a hosted data center to Azure and implemented failover, dynamic scaling, monitoring/alerts, and improved application resiliency and availability.• Supervised multidisciplinary teams, including Development, Infrastructure, and DevOps, to optimize Azure App Services and VMs, improving operational efficiency by 50% and reducing incident resolution time by 35%. • Performed coding on new product features and defect repairs, using C#, .NET Framework, .NET/Core, Node.js, T-SQL, and Angular.• Created multiple internal tools to streamline development and QA testing, using C#, WinForms, .NET Framework T-SQL.

• Engineered next-generation, software-based, Live Closed Caption Capable Audio/Video Streaming Encoder, for the SaaS/Multi-Tennent Accela Legislative Management system. using C#, C, C++, CLI/C++, DirectShow, “FFMPEG” APIs (LibAv*), RTMP, Wowza, CEA-608/708. • Coordinated Agile backlog and sprint planning with product owner and stakeholders based on product road-map• Managed all research into technology and feasibility of creating new live closed caption capable, software-based A/V encoder (codecs, containers) as well as distribution architecture and deployment. Using H264, AAC, MP4, Wowza, ISMV, IIS, MPEG-TS, and RTMP.• Optimized software/hardware supply-chain process for deploying new encoders by 85%, simplifying and automating the creation, product software installation, internal/ remote access setup/ registration and version tracking. Using C#, WinForms, T-SQL, Dell Image Assist, TeamViewer (host install), Windows 7-10.• Architected DirectShow filter and filter-graph framework to allow for any DirectShow compatible audio/visual capture devices. using C, C++, CLI/C++, DirectShow BaseClasses, CEA-608/708, UDP.• Created WiX-based installer and automated deployment and installation for video encoders and client-side WinFormsbased application, using WiX Toolset, C#.• Supervised code refactoring and optimization efforts for REST APIs, legacy codebases and SQL data repositories.

• Architect, project and technical lead for all external software integration and collaboration with third-party suppliers of data functionality across multiple projects, Rebilling, Fines, IVR, Print House, and data transfer/updating.• Software team lead for 8 developers consisting of both on-shore and off-shore developers• Collaborated directly with multiple stakeholders to define product requirements and software delivery schedules.• Developed a multi-threaded plug-in service platform simplifying and unifying development across all internal procedural development and third-party contractors. Improving feature development time by 65%. Using C#, WCF, REST, SFTP, SOAP, and T-SQL.• Oversaw deployment planning and QA testing across multiple acceptance testing platforms for all external interface software delivered.• Responsible for all vision and design documents for external software interfaces for both procedural language and database development.• Traveled internationally to conduct training workshops and performance analysis as required.

• Responsible for new product incubation and development team, creating and refactoring Proof-of-Concepts into commercial level products. Using WinForms, WebForms, C#, CLI/C++, C/C++, Excel C API, Excel Automation and OpenLink APIs.• Designed and implemented commercial multi-threaded market data infrastructure to ingest financial data from for the OpenLink System product from disparate data sources, i.e. Bloomberg Server API & Data License, Tullett-Prebon flat files, Web based services, etc., using C#, WCF, TSQL, PL/SQL, Infragistics and OpenLink APIs.• Overhauled 4 Proof-of-Concept applications into commercial level, line item, products.• Supervised training of development teams to extend and maintain products release from incubation.• Engineered a commercial tool set for creating custom C/C++ Excel add-in projects for Visual Studio. using C#, CLI/C++, COM, C/C++, VBA, Excel C API, Excel Automation and proprietary APIs.

• 100% Hands-on Senior Software Team Lead / Technical Lead responsible for designing and implementing database centric, enterprise wide, applications for both the Web and Windows environment, using C#, WinForms, WebForms, SQL Server and UML.• Designed a real-time, multi-threaded, asynchronous MSMQ messaging system for exporting hundreds of thousands of qualified leads daily to multiple third-party partners. Using C#, SQL Server and UML• Engaged in project size estimation, resource planning, requirements and deliverables for multiple projects with internal stakeholders.• Implemented a real-time lead export system and selection language providing the Marketing group simplified control of lead selection / export, reducing overall cost of lead selection and export process by 95%. Using C#, WinForms, .NET, SQL Server and UML• Responsible for the design and creation of both WinForms and WebForms based tools for administrating new infrastructure using Win Forms, Web Forms, C# and SQL ServerResponsible for managing and mentoring 4 developers ranging from Junior to Senior Developers.

Hauppauge, New York, United States

• Technical lead for all client-side system development of Reuters Knowledge product line for the Investment Banking and Brokerage industry. Using .NET, ASP, XSL/T, VC++, C#, VB, JScript, HTML, XML• Technical liaison to 4 off-shore/near-shore development groups involved in supplying functionality used in the Reuters Knowledge product line.• Designed and created an enterprise multi-threaded, XML aggregation service to allow aggregation and manipulation of XML data from multiple disparate data sources, enhancing system performance by 40%. using VC++, COM, XSL/T, C#, .NET and Microsoft’s IIS• Developed XSL/T libraries to automate the creation of HTML views and data sets.• Designed and implemented multiple Web Services and Windows Applications for the “Reuters Knowledge” product line, using C#, VB.NET. • Performed configuration management of client/server systems used by the Reuters Knowledge product line.