Bruce Knight Email & Phone Number

Greater Los Angeles Area

Validate and enter information into various spreadsheets, databases, and Salesforce CRM system.Create censuses adhering to regularly updated guidelines for given carriers and technical criteria.Generate quotes via online systems based on submitted applications and forms.Submit completed cases to carriers for installation through online portals to establish new business. Audit documents, reports, and database information to ensure complete correctness before moving forward in the process to avoid more problematic consequences later on.

Greater Los Angeles Area

Plan, coordinate, maintain, and direct computer needs including data processing, information systems support, computer programming, and communication software.Train staff in customized CRM and supervise network / data security operations.Create reports based on BAMs and BPMs as well as participate in planning and designing to meet growing needs.Determine information technology goals and ensure network and electronic documents are safe and secure by planning and implementing disaster recovery and back-up procedures and information security and control structures.Maintain a safe and healthy working environment by ensuring that information systems staff comply with policies.

Greater Los Angeles Area

Devise, implement, and efficiently track data handling secure procedures for all personnel, sales, and marketing departments company wide.Support in daily use of data systems and data extraction for reports.Monitor and analyze information and troubleshoot data-related problems.Ensure digital databases and archives are handled with the utmost security and confidentiality; protect data and information from security breaches, data losses and ensure that information is backed up and secure.Provide technical support & mentor less-senior team members.

Greater Los Angeles Area

Prepare, analyze, and submit all sales & marketing reports including sales representative performance, regions, etc.Lead development, implementation and analysis of data automation and integration projects.Conduct and facilitate organizational risk assessment & decision-making processes.Analyze monthly backup data to identify discrepancies and communicate those to management.Work closely with other data teams to develop strategy for long term platform architecture.Participates in other assignments as required.

Greater Los Angeles Area

Make calls to homeowners for the purpose of verifying information, data, and eligibility.Collect eligibility information by phone or online and connect prospects with appropriate sales rep.Manage inbound/outbound calls and provide daily communication with potential clients, using a different approach, corresponding to the process.Handle and maintain confidentiality of private personal information in accordance with regulations.Provide dispute resolution techniques, including mediation and arbitration for effective communication and obtain positive outcomes for potential clients.

Greater Los Angeles Area

Facilitate communication with potential clients and determine specific needs for credit card processing services, account set up, and maintenance.Identify, upsell, cross-sell, and implement renewal opportunities; communicate with the sales team regularly.Meet regularly with other team members to discuss progress and find new ways to improve traffic and increase metrics.Supplement client relationships and increase retention and loyalty.

Greater Los Angeles Area

Generate leads with potential customers for the sales team by providing information products, services and setting appointments for in-home consultations.Make and receive phone calls from prospects responding to direct marketing and advertising campaigns.Utilize telephone etiquette, selling abilities, strong communication, and listening skills in a fast paced, team environment.Keep management informed by submitting activity reports.

Associate Of Arts - Aa, Film/Cinema/Video Studies

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies