Bruce R. Williams Email & Phone Number

Chicago, Illinois

Coach professionals in transition to create a job search action plan that maximizes their potential to land the best possible transition to a new opportunity/job.• Analyses, develops and delivers strategies on career options, target markets, social media optimization and online branding, interviewing skills, body language and etiquette techniques. • Prepares job seekers for video interviewing, personal assessments, job offer negotiation, as well as personalized marketing plans. • Presents company’s proprietary technology tool to clients to support their job search efforts, ensuring comprehension and future utilization

Chicago, Illinois

A real estate investment company, seeing to improve property on Chicago's south and west sides.

Aurora, Illinois

A billion-dollar Taft-Hartley Act Trust Fund, providing Health and Welfare Benefits to 200,00 lives in the Hospitality and Gaming Industries. Human Resources Business Partner• Talent Acquisition: Sourced and hired customer service, medical staff and Sr. Leadership for a growing field staff in 7 geographical regions. • Organizational Development/Employee Engagement: HR Leader on a 38-person customer service re-organization project team to consolidate from 7 to 4 regions. Reduced staff by 6 employees.• Employee Relations/Employee engagement: Investigated and resolved EEO complains, policy violations including several harassment complaints. All complaints resolved internally. • Performance Management: Implemented a new Learning Management System (LMS) in my client groups and facilitated the management and employee information sessions. Conducted the annual succession planning process for the executive and senior management positions

Oakbrook, Illinois

A producer of on-line medical education programs for physicians seeking board certification and CME in 10 medical specialty areas. Director of Human Resources• Talent Management Strategy and Implementation: Developed company’s employer brand in social media aligning LinkedIn and company website, implemented behaviorally-based interviewing, direct sourcing candidates, resulting in a significant increase of followers and the attraction of more professional staff, which increased by 30%. • Organizational Development/Alignment with Company Strategy: Identified culture attributes and behavioral anchors, conducted a baseline employee engagement survey, resulting in identification of organizational and leadership gaps, developed action plan to close performance gaps. • Market Benchmarking and Compensation Strategy: Developed first compensation structure and salary ranges, instituted performance management with 89% compliance and salary administration moving 80% of staff to the midpoint.• Performance Management: Instituted a standard performance management process including annual goal setting, quarterly reviews and annual merit-based salary reviews. • Management Development: Conducted a 360 feedback on leadership to identify development needs, resulting in leadership development plans and a transition of operational leadership from the CEO to COO.

Downers Grove, Illinois

Rejoined DBM as consultant, coaching over 200 executives, managers and professional staff in career transition. Led effective workshops and seminars on various employment topics and coaching leaders in job search tools and processes. * Over 2 years as development and training team delivering leadership development curriculum to education system leadership.

Chicago, Illinois

Led the Human Resources and Training Operations for 450 person staff in Patient Transportation and Environmental Services, including Staffing, Training & Development; Organization Development Labor/Employee Relations and Compensation/HRIS/Benefits.• Managed Employee/Labor relations for a 400-person bargaining unit, interpreted and administer local Teamsters Union contract, investigated employee contract violations and company polices winning 93% of grievances annually, while reducing the number of grievances filed annually. • Developed and executed the talent acquisition strategy, implemented behaviorally-based interviewing, developed a casual workforce for high volume periods, background reference screening and on-boarding. • Supervised Training Manager responsible for the design and implementation of the Basic Environment Skills Training (BEST), a 3-day job skills on-boarding program providing performance-based competencies. • Designed, developed and implemented a robust 300-page Leadership on-boarding Program. This on- boarding program was created and delivered in both print and e-learning formats.

Aurora, Illinois

Professional services include diagnosis, design, delivery and project management services in the Automotive, Aerospace, Health Care, and Insurance Industries, Education and Public Sector/Non Profit entities. Provided strategy consultation, design & facilitation of gender, inclusion, and strategic diversity training for major auto manufacturer and aerospace companyCoach/Employee Relations: Trained and coached over 400 managers and staff in career transitionProcess Consultation/Facilitation: Developed organization transition plans, teambuilding, contingency/disaster recovery plans for a major insurance company, Illinois's largest public school systemCulture Change: Designed and launched a break-even action team strategy to increase revenues and reduce costs for a major heath Care organization. Conducted assessment, intervention, and recommendations for behavior change at customer care centers for a telecommunications company

Chicago, Illinois

Responsible for the design, development, and delivery of change interventions necessary for business strategy execution.Business Process Re-design: Led the Petroleum Products Gasoline Pricing Team in the development of the process improvement map and a competency assessment for seven essential functions of pricing. Improved process implemented with process measures, and performance criteria competency assessment resulted in the identification of individual development needs and recommendations for four positionsCompetency Models/Application: Developed and implemented multiple competency-based systems for retail marketing strategy execution, career management, succession planning and staffing on budget with high customer satisfaction Leadership Development/Coach:Coached and facilitated Multi-Rater Performance Feedback Systems for professional staff through senior management which, resulted in action plans to address performance gaps. Certified instructor/consultant in the following: Bridges Transformational Change, Exploring Gender Differences & Polarity Management, Oz Principle of Accountability, Coached numerous leadership teams in Senge's, Causal Loop Diagrams for making complex business decisionsFacilitation: Designed and facilitated a two-day workshop to align five laboratory services teams with standards for customer service. Facilitated eight district team development start-up training for district engineering teams

North Chicago, Illinois

HR Business Partner to 3 Diagnostics Division Departments including Finance, Research & Development and New Business Ventures.Contributed to Organization Capablity of the Alheimers New Business Venture through conducting a culture audit, coordinated and managed the division's leadership development program, supported my business units with HR Generalist duties in staffing, organization development, employee relations, compensation and benefits.

Chicago, Illinois

Chicago, Illinois

Muskegan, Michigan

Managed all employment activities for a Balls, Bags, and lanes unionized plants. I began my career as an Industrial Relations Trainee at the corporate offices in Glenview, IL.

Master'S Degree, Organization Development

Bachelor Of Science - Bs, Psychology