Bruk Dejene Email & Phone Number

Pleasanton, California, US

As a Senior Program Manager at Medallia, I excel in mentorship, strategic advisory, and driving program growth. My focus is on delivering client-centered solutions, influencing strategic roadmaps, and ensuring successful project implementation.->Mentorship and Coaching - Coach and mentor analysts to enhance team performance and individual career.

Pleasanton, California, US

Proud member of the Black at Medallia ERG Leadership Team. Our mission is to foster connections among Black employees at Medallia and bridge the gap with the broader employee community. We actively work towards promoting diversity, equality, and inclusion through various initiatives, including coaching sessions, internal projects aligned with company.

Pleasanton, California, US

-Owned the full day-to-day success of Medallia’s engagement with the customer.-Managed stakeholder relationships across multiple organizations across several industries.-Designed, implemented, and executed program roadmaps for clients to realize value from Medallia solutions and achieve business Customer Experience (CX) goals.-Consulted/advised customers.

Pleasanton, California, US

-Ownership of the full day-to-day success of Medallia’s engagement with the customer.-Accountability includes successful management of the internal team of analysts and delivery of Medallia’s value to the customer by maintaining strong technical leadership surrounding our product.-Design, develop, plan and execute strategic program roadmaps for clients.

Minneapolis, MN, US

-Apply agile practices to the implementation process to ensure that the system design aligns with the business strategy and to ensure successful service transition.-Manage all stages of the implementation lifecycle including consultation with the client, requirements gathering and definition, solution design, configuration, unit and integration testing.

Toronto, Ontario, CA

-Implementation of Role Based Access Control (RBAC) methodologies and technologies. Through the use of a Hybrid approach,normalized roles are derived from bottom-up role mining and aligned to job functions, which were derived from a top-down analysis.-The use of RBAC reduces risk across the bank by implementing logical access based on specified roles and.

Toronto, Ontario, CA

Work as an Information Security Analyst in CIBC’s Enterprise Security Operations Center-Perform the front line investigation, evaluation, interpretation, and classification of data. Identify, collect and analyze data tofacilitate the development, implementation and application of software systems.-Perform investigations into potential attacks on the.

Toronto, Ontario, CA

Worked as IAM Specialist focus on Identity and Access Management solutions implementation, support and consulting services. -Implementation/deployment of RSA IMG (Aveksa) solutions.-Customize and develop components around ITIM solutions – including workflows, identity feed, custom adapters, policies, etc.-Customize and support self-request application that.

Montreal, Qc, CA

- Conducted a gap analysis by evaluating and testing the hardware and software capabilities of the new Mindstorms units- Developed source code and system documentations to be used by the professor and prospective students

Bachelor Or Engineering, Electrical Engineering

Education record