Leading Client technologist team across LATAM region. Client solutions evangelist pre-sales team responsible to drive Dell endpoint solutions for large enterprise companies in LATAM.

Acting as lead evangelist in Brazil, Chile and Argentina for the end point devices business unit at Dell, focusing on activities such as competitive positioning for the sales team against competitors, customer face activities on large deals (deployment, proof of concepts, among others), sales enablement for internal and external sales force on new trends and technologies that have been planned on roadmaps or being implemented across the world. Also, being a speaker on internal and external events, webinars, acting as an evangelist helping the local market transition to new scenarios on the mobility and unwired workspace concepts, understanding and defining use cases and ROI studies. Pushing the customer to integrate their existing infrastructure on large management infrastructures and defining the use lifecycle of fixed and mobile hardware. Being part of teams supporting strategic decision on transitions of products (new generations, new operational systems) and technologies.

• Customer face position.• Plan and carry out the actions and the strategy development for Global accounts.• Strengthening of key accounts of Dell• Provides EUC (end user computing) solutions expertise. • Identifies customer needs/ requirements, and recommends the appropriate products and solutions even for more complex projects with multiple products. • Promotes and positions EUC (end user computing) solutions including: tablets, workstations, desktops, notebooks, services and peripherals.

Inside Consultant working with sales division, managing IT projects to all Enterprise Solutions: SAN, Servers, Storage, High Availability Data Centers, Replication and all related hardware, software licensing and Implementation Services. Strategically consulting, creating and delivering technology solutions. Analyses of ROI, TCO, Business growth and all related competitive information.Leadership - Developing and managing IT projects based on “Best Value Solution” and “IT Best Practices”. Working with sales representatives, account executives, solution architects, advisors and customers, build projects of complex business environments to deliver resilient and affordable solutions to business, like virtualization environments, intelligent data management and general IT advisory.

Responsible to manage two data centers (China and Hong Kong) and all network and voice communications between the data centers and company offices (Brazil, US, India, China and Hong Kong). Ability to set parameters for performance and availability of computing environment, acting in preventing failures, survey indicators of use environments, availability analysis of parameters and indicators of capacity and performance;Responsible for the control of service levels, automate routines and documentation of environments, ensuring the planning and development projects; Experience in negotiating engagement of services and products, acting on the control of maintenance contracts for computer programs and equipment; Expertise in solving problems, being responsible for managing support teams, guiding users, monitor and eliminate faults, providing support for various areas; Experience in executing routines for backup and recovery, in addition to setting standards of security and access to resources; Implementation of monitoring software throughout the network, servers, services, and fiber optic links. Responsible for more than 200 servers spread across China, Brazil and USA.Implementation of Asterisk server (Voip System) for all group companies. Phone cost reduction by 80%; Managing VMware virtual servers; Installation, configuration and maintenance of web servers, mail servers (Linux and Microsoft), file servers, and database, ldap, DNS, firewall; Control of software licenses; Management of VPN and internet links; Implementation using free software of a system inventory to managing the entire lifecycle of enterprise IT assets;

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