Bruno Bezerra
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Bruno Bezerra Email & Phone Number

Customer Service Representative at MCR Group at MCR Group
Location: Dublin, County Dublin, Ireland 8 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Representative at MCR Group
Location
Dublin, County Dublin, Ireland
Company size

Who is Bruno Bezerra? Overview

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Quick answer

Bruno Bezerra is listed as Customer Service Representative at MCR Group at MCR Group, a with 243 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for Bruno Bezerra.

Bruno Bezerra previously worked as Customer Service Representative at Mcr Group and Customer Service Supervisor at Cagney Contract Cleaning. Bruno Bezerra holds Technologist, Interior Design from Centro Universitário De João Pessoa.

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Email format at MCR Group

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MCR Group

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Profile bio

About Bruno Bezerra

Experienced professional in health public services and pharmaceutical companies, with excellent management and leadership skills and strong customer service expertise, supporting both global Portuguese and English languages. Over 10 years of experience in hospital administration, contract management, account management, people management and customer service. I also have experience with onboarding and mentoring new hires and supervising teams of up to 40 to 60 people.

Current workplace

Bruno Bezerra's current company

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MCR Group
Mcr Group
Customer Service Representative at MCR Group
dublin, dublin, ireland
Website
Employees
243
AeroLeads page
8 roles

Bruno Bezerra work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current

Dublin, County Dublin, Ireland

o Organised the weekly cleaning rosters.o Controlled the stocks, supplies and completed a daily stock report.o Provided a visible presence to ensure that all customer requests and queries are responded to promptly and effectively.o Promoted the company’s products and services to customers.o Processed orders, forms, applications and requests for information.o Handled objections professionally.o Delegated requests and unresolved issues to other colleagues.

Feb 2019 - Present

Customer Service Supervisor

Dublin, County Dublin, Ireland

o Managed a team of 4-6 cleaners (General Operatives).o Distributed duties to the team and supervised their work at Aparto Student Accommodation.o Ensured health and safety regulations were consistently adhered to, upholding high levels of cleanliness, safety and wellbeing.o Ensured that customer requests and issues are answered promptly and efficiently.

Jul 2019 - Jun 2020

Executive Manager Of Management Contract

Paraíba State Health Department

João Pessoa, Paraíba, Brazil

o Responsible for the coordination of the Public Office which administers, monitors and evaluates contracts with non-governmental organizations which receive public money to manage public health care establishments. o Monitored management contracts in 11 public hospitals. o Verified all call notices and site visits to ensure the implementation of established goals and quality of care. o Led a multidisciplinary team of 10 people, ensuring both a productive and supportive work environment for all team members. o Managed institutional relationships with different organisations mainly non-governmental, and acted as an adviser of the Health State Secretary providing information for decision-making support.

Aug 2016 - Jan 2019

Executive Manager Of Governmental Hospital Services

Paraíba State Health Department

João Pessoa, Paraíba, Brazil

o Responsible for managing the 33 governmental hospitals. o Ensured thorough evaluation, analysis, diagnosis and development of all plans for the government hospital's assistance teams and management teams. o Supervised the acquisition of equipment and supplies. o Monitored technical visits to hospitals to verify the quality of care provided. o Provided direct contact with the user and government control bodies such as the Public Ministry, Judiciary ad Ombudsman, ensuring a high level of service.

Jul 2012 - Jul 2016

Director Executive Of Health

Municipal Health Department Of João Pessoa

João Pessoa, Paraíba, Brazil

o Responsible for the excellent care of 35 primary health care units located in one of the five health districts of João Pessoa. o Supervised these units' technical, administrative, and logistical support consisting of doctors, dentists, nurses, and technicians. o Managed a core team of 100 professionals, including doctors, nurses, pharmacists and physiotherapists. o Provided direct contact with the user and government control bodies such as the Public Ministry, Judiciary ad Ombudsman, ensuring a high level of service.

Mar 2011 - Jun 2012

Pharmacist

Municipal Health Department Of João Pessoa

João Pessoa, Paraíba, Brazil

o Ensured proper inventory acquisition and monitoring. o Monitored the receipt, storage and conservation of medicines. o Compounded and dispensed medications prescribed by doctors. o Analysed drug prescriptions regarding legal and technical aspects. o Advised on the interchangeability of medications. o Implemented Standard Operating Procedures (SOPs). o Developed the Health Services Waste Management Plan.o Hired, trained and monitored the performance of employees towards qualification. o Updated necessary legal documentation. o Utilised administrative and financial tools through the National Controlled Products Management System (SNGPC) for drug inventory control and supplier registration. o Provided direct contact with the user and government control bodies such as the Public Ministry, Judiciary ad Ombudsman, ensuring a high level of service.

Dec 2009 - Feb 2011

Pharmacist

Pharmacy Pharmafácil

João Pessoa, Paraíba, Brazil

o Ensured proper inventory acquisition and monitoring. o Monitored the receipt, storage and conservation of medicines. o Compounded and dispensed medications prescribed by doctors. o Analysed drug prescriptions regarding legal and technical aspects. o Calculated the fractionation of medications. o Advised on the interchangeability of medications. o Adhered to best practices outlined in the Good Dispensation Practices Manual. o Implemented Standard Operating Procedures (SOPs). o Developed the Health Services Waste Management Plan. o Hired, trained and monitored the performance of employees towards qualification.o Updated necessary legal documentation. o Utilised administrative and financial tools through the National Controlled Products Management System (SNGPC) for drug inventory control and supplier registration.

Aug 2008 - Dec 2010

Pharmacist

Pharmacy Geisel

João Pessoa, Paraíba, Brazil

o Ensured proper inventory acquisition and monitoring. o Monitored the receipt, storage and conservation of medicines. o Compounded and dispensed medications prescribed by doctors. o Analysed drug prescriptions regarding legal and technical aspects. o Calculated the fractionation of medications. o Advised on the interchangeability of medications. o Adhered to best practices outlined in the Good Dispensation Practices Manual o Implemented Standard Operating Procedures (SOPs). o Developed the Health Services Waste Management Plan.o Hired, trained and monitored the performance of employees towards qualification. o Updated necessary legal documentation. o Utilised administrative and financial tools through the National Controlled Products Management System (SNGPC) for drug inventory control and supplier registration.

Sep 2009 - Mar 2010
Team & coworkers

Colleagues at MCR Group

Other employees you can reach at mcrgroup.ie. View company contacts for 243 employees →

3 education records

Bruno Bezerra education

FAQ

Frequently asked questions about Bruno Bezerra

Quick answers generated from the profile data available on this page.

What company does Bruno Bezerra work for?

Bruno Bezerra works for MCR Group.

What is Bruno Bezerra's role at MCR Group?

Bruno Bezerra is listed as Customer Service Representative at MCR Group at MCR Group.

Where is Bruno Bezerra based?

Bruno Bezerra is based in Dublin, County Dublin, Ireland while working with MCR Group.

What companies has Bruno Bezerra worked for?

Bruno Bezerra has worked for Mcr Group, Cagney Contract Cleaning, Paraíba State Health Department, Municipal Health Department Of João Pessoa, and Pharmacy Pharmafácil.

Who are Bruno Bezerra's colleagues at MCR Group?

Bruno Bezerra's colleagues at MCR Group include Ravi Teja Chelluboyna, Luiz Gustavo Pires Covizzi, Aline Werneck, Aidan O Hara, and Dariusz Colona.

How can I contact Bruno Bezerra?

You can use AeroLeads to view verified contact signals for Bruno Bezerra at MCR Group, including work email, phone, and LinkedIn data when available.

What schools did Bruno Bezerra attend?

Bruno Bezerra holds Technologist, Interior Design from Centro Universitário De João Pessoa.

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