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Bruno De Graeve is listed as Principal Platform Architect at ServiceNow - Customer Success at ServiceNow, a company with 5 employees, based in Brussels Metropolitan Area, Belgium, Belgium. AeroLeads shows a work email signal at brucel.be and a matched LinkedIn profile for Bruno De Graeve.
Bruno De Graeve previously worked as Principal Platform Architect at Servicenow and Digital Integration Management co-developer and ghost writer at Servicenow. Bruno De Graeve holds Master, Archaeology from Ghent University.
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AeroLeads found 1 current-domain work email signal for Bruno De Graeve. Compare company email patterns before reaching out.
Bruno is a highly experienced IT and Customer Service Management (ITSM/CSM) and ServiceNow Platform consultant with over two decades of expertise in guiding customers through their design and implementation journey, as well as offering advice on platform governance.Currently, Bruno is employed at ServiceNow as a Principal Platform Architect within the Customer Success Impact organization. He is actively engaged as a platform architect for one of Europe's largest software vendors, working on a customer-focused CSM/ITSM/ITOM program aimed at harmonizing processes implemented across various ticketing tools. The ServiceNow Platform enables the customer to deliver improved, faster, proactive, and harmonized support for all the products, solutions, and services they offer. In his role, Bruno assists the customer in adopting new application capabilities, adhering closely to baseline functionality, comprehending the data model, driving governance-related tasks, establishing guidelines and directives, and involving different ServiceNow Business Units in the implementation streams as needed.Did you know that Bruno collaborated with the Enterprise Architecture/APM team on the Digital Integration Management application? Drawing from his field experience, he integrated those insights into one of the ServiceNow applications.Interested in seeing Bruno in action? Watch his testimonial: https://www.youtube.com/watch?v=leW9iKPkgYc&t=49sPrior to joining ServiceNow in 2017, Bruno had already established himself in the ITSM domain, becoming an expert in the design and deployment of the Peregrine ServiceCenter and HP Service Manager architecture platforms.Another area of Bruno's expertise is the design and governance of application interfaces, which are essential for deploying consistent, integrated processes throughout an IT organization. Bruno has consistently demonstrated a keen interest in Service Management and its processes within an IT environment. He holds certifications in ITIL Foundation V2 & V3, TOGAF, and SAFe Foundation.Looking ahead, Bruno is passionate about continuing his work in the platform domain, supporting the business applications that run on it. He aims to leverage his extensive experience and is open to new technologies and products. Bruno is always eager to learn, and once he becomes enthusiastic about a solution or an idea, he is committed to going the extra mile. As a true team player, he enjoys sharing his knowledge and experiences with his colleagues.
Listed skills include Cmdb, Connect It, Ssl Certificates, Service Management, and 14 others.
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A career timeline built from the work history available for this profile.
Santa Clara, CA, US
Platform Architect in ServiceNow's Customer Success team. Mainly working for our largest European software vendor. He's making part of the core architects team that interact with COE product management, enterprise architects and collaborate with 20 solution architects part of the different development streams.As part of my experiences at various EMEA.
Santa Clara, CA, US
Bruno has been instrumental in aiding the Application Portfolio Management team by contributing his expertise in the concept, data model, and design of the Digital Integration Management solution. Drawing from his experience with the Application Interface Governance (AIG) scoped application, he has incorporated some of its ideas and capabilities into the.
Santa Clara, CA, US
on his current project assignment, Bruno works as Platform Architect for one of the largest European technology/software vendors. We help our customer to harmonise their customer interaction/support processes for more than two dozen of line of businesses. A strategic initiative that covers process alignment and onboarding on our platform where we deployed.
Santa Clara, CA, US
As a Solution Architect, I have a position which contains different aspects/roles: from a technical aspect we are responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. The other important aspect of our job is to make sure that proper governance is applied all over the ServiceNow platform. We also.
Santa Clara, CA, US
Senior Technical Consultant within the EMEA Global Services ITSM Practice. As a Senior Technical Consultant you're responsible for developing, investing, and maintaining thought leadership with deep subject matter expertise related to the ServiceNow platform, product capabilities, and complimentary technologies in a client-consulting environment.
Houston, Texas, US
Houston, Texas, US
Houston, Texas, US
Solution Architect HP Software Professional Services specialized in the HP CCRM solution.
Houston, Texas, US
Technical Solution/Integration Architect/Consultant in IT Service Management (ITSM) focussed on the following HP Products: Service Manager, Release Control, uCMDB & Connect-ITSome of my project experience:AVAYA:I participated at the HP ServiceDesk to HP Service Manager 7.11 migration project.Involved in bringing a SSO solution by integrating with CA.
After my worklife as an archeaologist, I started my IT career at SkillTeam as Helpdesk Engineer/1st-2nd Level Support and became in 2004 a Peregrine ServiceCenter consultant working an contracts with Dexia, MRBC, Fortis, De Post, etc.
Gent, East Flanders, BE
Archaeological Research for the Vlaamse Landmaatschappij (VLM).
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
James Warner
Colleague at Servicenow
Dublin, County Dublin, Ireland, Ireland
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PS
Patrick Sander Mortensen
Colleague at Servicenow
Central Denmark Region, Denmark, Denmark
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YS
Yashaswini Sanaboyina
Colleague at Servicenow
Hyderabad, Telangana, India, India
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WP
Will Peacock
Colleague at Servicenow
Walnut Creek, California, United States, United States
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PA
Prahalad Atreyaa
Colleague at Servicenow
Bengaluru, Karnataka, India, India
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NP
Neha Prabhu
Colleague at Servicenow
Hyderabad, Telangana, India, India
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AL
Andrew Lichey
Colleague at Servicenow
Greater Milwaukee, United States, United States
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KG
Karan Gouda
Colleague at Servicenow
Bhanjanagar, Odisha, India, India
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UU
Uma Unnikrishnan
Colleague at Servicenow
Hyderabad, Telangana, India, India
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SB
Sandeep Bhardwaj
Colleague at Servicenow
San Francisco Bay Area, United States, United States
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Quick answers generated from the profile data available on this page.
Bruno De Graeve works for ServiceNow.
Bruno De Graeve is listed as Principal Platform Architect at ServiceNow - Customer Success at ServiceNow.
AeroLeads has found 1 work email signal at @brucel.be for Bruno De Graeve at ServiceNow.
Bruno De Graeve is based in Brussels Metropolitan Area, Belgium, Belgium while working with ServiceNow.
Bruno De Graeve has worked for Servicenow, Hewlett Packard Enterprise, Hewlett-Packard, Skillteam, and Universiteit Gent.
Bruno De Graeve's colleagues at ServiceNow include James Warner, Patrick Sander Mortensen, Yashaswini Sanaboyina, Will Peacock, and Prahalad Atreyaa.
You can use AeroLeads to view verified contact signals for Bruno De Graeve at ServiceNow, including work email, phone, and LinkedIn data when available.
Bruno De Graeve holds Master, Archaeology from Ghent University.
Bruno De Graeve is listed with skills including Cmdb, Connect It, Ssl Certificates, Service Management, Itil, Architecture, Change Management, and It Service Management.
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