Bryan Counts Email and Phone Number
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Director of Ecommerce & Platforms with 14 years of experience generating $25 million in revenue for B2C and multi-vendor marketplaces. As a thought leader passionate about AI-powered ecommerce and automation, I have watched numerous businesses utilize these processes to outperform their competitors' Conversion Rate (CRV), Average Order Value (AOV), and Customer Acquisition Cost (CAC) while successfully leveraging advanced data insights to streamline operations.My experience spans international retail, technology, and services markets, where leading global expansions, implementing scalable systems, and managing organizational transitions have delivered measurable improvements. A key element to this success is a focus on mentoring cross-functional teams, empowering them to build and execute strategies that drive growth, reduce manual processes, and foster better P&L management.MORE PROVEN RESULTS:✓ GMV Growth: Increased revenue by $1.3 million through operational optimization and targeted customer acquisition strategies.✓ YoY Growth: Collaborated with brands like Coca-Cola and Disney, generating $2.7 million in annual revenue and delivering 25% year-over-year growth.✓ Proactive Revenue: Developed an AI-powered Proactive Selling Strategy for luxury ecommerce, generating $100k in quarterly revenue and improving conversion rates to an industry-leading 2%.✓ Global Management: Managed 150+ international vendors, reducing stockouts by 68% and cutting lead times by 30% through automation-enhanced inventory management.✓ Technology Creator: Shopify Technology Partner with expertise in scalable systems and end-to-end ecommerce solutions and themes using Liquid, HTML, CSS, JavaScript, and API integrations. I have developed systems for estimated delivery days, customization and personalization, pre-order, ready-to-ship, made-to-order automation, AI reccomendations, cross-sell, and up-sells.Whether streamlining operations, implementing future technologies, or driving team performance, the goal is to build systems that identify and convert quality traffic while reducing operational overhead. 💬 Email me at bryan@bryancounts.com to explore what strategies can help achieve measurable results now!👋🏽 PS: I find icebreakers valuable. I'll go first.• I adore baking cookies — currently, I'm testing some new recipes.• I'm obsessed with micro-learning shorts about history and pop culture.• My home state is Texas, so I love breakfast tacos and the word y'all.
Pipedream Products
View- Website:
- pipedreamproducts.com
- Employees:
- 44
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Senior Ecommerce ManagerPipedream Products Oct 2024 - PresentLos Angeles, California, United States -
Co-FounderScreaming Mouse Studio Dec 2017 - PresentLos Angeles, California, United States• Drove $300,000 in cumulative revenue by managing strategic accounts and developing custom campaigns for clients like Nike and Girl Scouts, using unique strategies to strengthen partnerships and multi-channel performance.• Expanded client engagement by 25% and reduced manual processes by 72% utilizing AI automation and workflow optimization, scaling personalized engagement for ecommerce and live entertainment brands.• Grew customer base by 15% in the first year by scaling an international consulting agency, providing customer retention, increasing brand loyalty, and fostering repeat purchases for entertainment and luxury ecommerce clients. -
Director Of Ecommerce Operations & PlatformsAt Present Jun 2022 - Oct 2024Los Angeles, California, United States• Helped generate $1.3 million in GMV by implementing scalable solutions for international multi-vendor marketplaces, an applicable strategy for industries looking to optimize operations, improve forecasting, and multiply customer engagement and channel-based acquisition.• Boosted conversion rate by 17% through a multi-disciplinary team-based CRO strategy aligned with quarterly OKRs, applying email/SMS sign-ups, AI-powered cross-sell and up-sell recommendations (cross-sell and up-sell), and SEO/SEM initiatives to raise engagement for 13,500 SKUs stocked worldwide.• Reduced stockouts by 68% and decreased lead times by 30% through centralized inventory management, enhanced 3PL operations, scalable systems for cross-team visibility, and supported an international shipping expansion. -
Retention Marketing ContractorAt Present Jun 2022 - Jan 2023Los Angeles, California, United States• Launched 52 digital retention campaigns using Figma, Klaviyo, Attentive SMS, and segmentation platforms, boosting engagement by 25% and retention through data-focused lifecycle management.• Achieved a 45% click-through rate for automated SMS flows by enforcing A/B testing and segmentation strategies, a 15% revenue increase, and better customer satisfaction reviews for mobile promotions.• Minimized complaint and incident reports by 75% through DMARC/DKIM authentication, improving deliverability and lowering spam rates. -
Director Of Ecommerce Operations & TechnologyBroken English Jewelry Jul 2019 - Jan 2022Los Angeles, California, United States• Mentored the CEO on ecommerce, retention, and operational strategies to over $2.5 million in digital revenue and improved efficiency by 30% through workflow automation while establishing scalable frameworks and leading digital transformation for long-term growth.• Increased AOV to $1,750 and conversion rate to 2% through targeted campaigns, growing social channels to 136,500 followers and email subscribers to 55,000 (sector-leading results for seven-figure fine and demi-fine jewelry).• Generated $100,000 in quarterly revenue by designing a “Proactive Selling Program” targeting high-value and lower-ticket spenders and implemented a data-focused CX system making use of Meta, HubSpot, HotJar, and Google Analytics to refine customer experience and promote sales efficiency. -
Director Of Brand Marketing And ExperiencesDigitour Media Aug 2012 - Mar 2019Los Angeles, California, United States• Managed a $1.5 million marketing budget across influencer, affiliate, and social channels like Instagram, Twitter, Facebook, and YouTube to support DTC ticket and merchandise sales for 91 global tours and live events.• Secured $2.7 million in annual revenue and 25% YoY growth by directing business development and high-value brand partnerships with HubSpot to track pipeline progress and outreach for Coca-Cola, Invisalign, and Nickelodeon.• Enhanced annual ticket retention by 35% across four portfolio brands by implementing a streamlined ticketing platform and customer-centered system to simplify checkout and secure transactions for tickets and ecommerce.
Bryan Counts Skills
Bryan Counts Education Details
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Master'S Degree -
Master'S Degree -
Bachelor'S Degree -
Associate'S Degree
Frequently Asked Questions about Bryan Counts
What company does Bryan Counts work for?
Bryan Counts works for Pipedream Products
What is Bryan Counts's role at the current company?
Bryan Counts's current role is Director of Ecommerce | AI and Automation Leader | $25M Growth for B2C & Multi-Vendor Marketplaces | Shopify Partner.
What is Bryan Counts's email address?
Bryan Counts's email address is br****@****oud.com
What is Bryan Counts's direct phone number?
Bryan Counts's direct phone number is +151296*****
What schools did Bryan Counts attend?
Bryan Counts attended The New School, The New School, Fashion Institute Of Design & Merchandising, Fashion Institute Of Design & Merchandising.
What are some of Bryan Counts's interests?
Bryan Counts has interest in Education, Arts And Culture, Economic Empowerment.
What skills is Bryan Counts known for?
Bryan Counts has skills like Marketing, Graphic Design, Social Media Marketing, Marketing Strategy, Management, Event Planning, Project Management, Art Direction, Digital Marketing, Creative Direction, Entertainment Marketing, Brand Development.
Who are Bryan Counts's colleagues?
Bryan Counts's colleagues are Jorge Banuelos, Claudia Rodriguez, Mustofa Mahmoud, David Feldman, Chuy Ruiz, Crystal Dominguez, Jorge Banuelos.
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Bryan Counts
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Bryan Counts
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