Bryan Harper Email & Phone Number

Edmonton, Alberta, Canada

Western Canada

- Manage teams and deadlines to deliver Optic TV for business across Western Canada- Responsible for Fibre Coversions across 8 towns in Alberta- Respond and act on all Falcon Escalations with the GCM team- Coach technicians to reduce the amount of repeats and incompletions- Assist and coach technicians to complete their jobs at a Telus and LTS 5 star.

Edmonton, Canada Area

 Maximize profitability by prebooking customer reservations Organize and maintain customer hospitality procedures  Maintain inventory and cash balance Create marketing and promotional ideas and activities Handle disputes in a discretionary manner when required Develop and increase excellent customer rapport

Edmonton, Canada Area

 Responsible for hiring and managing all staff Generate weekly schedule for all staff Manage man hours to maintain profitability Maintain inventory and cash balance Create marketing and promotional ideas and activities Handle disputes in a discretionary manner when required Develop and increase excellent customer rapport