Bryan L. Email & Phone Number

Colorado Springs, CO, US

Monroe, Louisiana, US

-utilizing knowledge and experience to identify, troubleshoot, and resolve simple and complex security incidents quickly and effectively-Performs tasks associated with the installation, turn up and maintenance of security infrastructure -correlates, validate, and respond to security incidents or alerts and take appropriate action to document and escalate.

Monroe, LA, US

• On rotation acted as shift lead and performed lead duties. Which includes providing up to date and accurate information regarding all projects and current network Issues.
• Coordinate and track RMA requests, to obtain RMA authorization requests and completion of RMA submittal forms
• Understand and utilize documented procedures to perform assigned duties.
• Perform rekey of crypto equipment and assist field technicians in the rekey and troubleshooting of crypto equipment.
• Make use of ticketing system to document outages
• Possess knowledge of Wide Area Network security requirements and techniques for protecting computer systems/networks from viruses, data tampering, and unauthorized system entry

• Provided support and maintained all aspects of computer systems and VTC systems operating on the JWICS network.
• Built, Configured and installed new computer systems in accordance with the Defense Intelligence Agency standards.
• Applied approved security patches and tested systems for proper operation
• Administrating functions included the following, account management, user support, system upgrades, system restorations, system backups, status monitoring/reporting, and disposition of system/network assets at end of.

• Network Engineer in Video Operations in support of NORAD/USNORTHCOM and all subordinate VTC systems.
• Provide TIER-1 and TIER-2 A/V VTC problem resolution for all HQ N-NC and subordinates on the NIPR, SIPR and ISDN VTC networks.
• Provided 24/7 support for all SECRET/UNCLASS A/V and VTC systems in the NORTHCOM Command Center
• Used Wireshark to help troubleshooting and monitoring unclass network data.
• Managed and maintained NORTHCOM’s DSCA servers and FMV feeds in direct 24/7 support the NORAD/USNORTHCOM Commander.
• Managed and maintained all service accounts for all VTC Systems on the NORTHCOM VTC network

• Worked at NORAD/USNORTHCOM in Network Operations as a Telecommunications engineer.
• Supported the installation and configuration of all needed network infrastructure and equipment requirements at NORAD/USNORTHCOM.
• Maintained and supported the commands LAN/WAN environment
• Directly worked with Tier 3 when handling network issues on local routers, Firewalls, and switches
• Monitored ticket queues and other projects handed to me

• Traveled the US installing fiber optic SONET networks and needed equipment that allowed for TDM (time division multiplexing). This included test and turn up of all devices required for every project.
• Worked at NORAD/NORTHCOM installing the backbone fiber optic infrastructure for NIPR, SIPR and NEN networks.
• Expert level of termination, troubleshooting and testing of all fiber optic and serial connections including S-video, DB-9, DB-25, RJ-45, BNC, SC, ST, MTRJ and LC fiber connections
• Maintained and tested all aspects of voice, video and data systems at Peterson AFB.