Bryan Santos Email and Phone Number

• Negotiation: Successfully secured long-term agreements with key suppliers and vendors, guaranteeing annual fixed pricing and availability of critical parts and products, through participating in vendor negotiations in collaboration with stake holders and key decision makers.• Sourcing and Purchasing: Sourced products and generated purchase orders for internal and external customer sales using effective verbal and written communication with vendors and suppliers.• Development: Assisted in developing and maintaining procurement policies and procedures while complying with industry regulations and company standards.• Data Analysis: Researched, cleaned, organized, and analyzed pricing data to identify market and supply trends, resulting in a 14% increase in profit margin for Vac-Con and Schwarze product lines.• Inventory Management: Reduced product carrying costs by 10% by monitoring inventory levels and implementing reorder points to prevent stockouts and excess inventory.• Achievements: Sales Award for Vac-Con Top Parts Revenue of $1M+ for years 2016 - 2017, 2019 - 2022 and Schwarze Sweeper Top Parts Sales Award for 2017, 2019, 2021 - 2022 through product knowledge, positive client & vendor relationships, and procurement strategies.

Performed advanced troubleshooting and diagnosis to accurately identify and repair complex issues on Toyota products. Use of root-cause analysis and attention to detail to provide a solution to colleagues and customers. Clear verbal and written communication when making suggestions and advising the next steps in service and ordering parts. Organizing and prioritizing tasks in order to complete services and projects in a timely manner. Assignment of tasks to individual team members to efficiently and accurately complete a 70-Point Multi Point Vehicle Inspection within a 45 minute window.

Drove Apple product adoption across multiple universities through targeted consultations as an on-campus representative. Use of product knowledge to keep consumers informed of current and upcoming products and the ability to provide product Demos, product sales and services. Using product knowledge, provided consumer technical support in an AppleOS environment for products such as MacBooks, Mac PC, iPhone, and iPods. Troubleshooting and finding solutions to software and hardware related issues for Apple products. Issued warranty claims for products within the warranty period if an immediate solution is not available.