With over 15 years of experience in developing and integrating solutions for SaaS and cybersecurity, I am a Senior Engineering Manager at Talkdesk, a leading cloud contact center software provider. I lead an engineering team that focuses on product lead growth in the CCaaS space, delivering quality products that meet the needs and expectations of our customers and stakeholders.I combine my technical expertise in encryption, data loss prevention, information-centric security, cloud computing, and REST APIs with my leadership and problem-solving skills to drive innovation and collaboration within my team and across the organization. I also enjoy being a hands-on engineer and working on challenging and innovative projects that leverage the latest technologies and best practices. My goal is to contribute to Talkdesk's mission of empowering customers with the best cloud contact center software.